9.8
Spot Score
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ZipRecruiter has garnered an impressive reputation for its exceptional customer service, with reviewers praising the knowledgeable and helpful support staff. From Kris to CJ, Jay, and other representatives, users consistently highlight the quick and professional assistance received across various interactions. The prompt resolution of billing concerns and ...Read more
Efficient and friendly customer service with quick issue resolution.
Helpful assistance in navigating the website and resolving account-related concerns.
Knowledgeable and patient customer support agents.
Limited mention of the platform's features and functionalities in the reviews.
Some users encountered billing-related issues that required assistance to resolve.
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Showing 9331-9340 out of 10040
BM
Bran Mencer
08/04/16
Dionne
Dionne was amazing very kind and helpful!!!
C
Cliff
08/04/16
Melissa - Did a great job
We had used the service for just the one month. Melissa was able to refund the $249 fee for another month that started today. We have gotten many qualified applicants through ZipRecruiter but currently do not need more personnel. Will definitely re-activate the service when we have the need. Melissa was very helpful in helping us export the resumes of those who had applied so we could consider them later as openings arise. Then she helped close the account for us. Thanks, Melissa - great job!
VL
Vickie LaFrance
08/04/16
Dionne
Dionne was a great help in getting me started with your company. Her professionalism brought me out of the twilight zone!! I look forward to working with her again on Monday:) 10 stars!!!
LL
Laura lo
08/04/16
Cancellation
Very pleasant and professional, solved my issues quickly!
JC
Josh Colbert
08/04/16
Melissa was great!!
She did a great job.
LW
Lauren Wright
08/04/16
Erika
Erika was helpful with my questions! Great customer service!
JL
Jan Littlechilds
08/04/16
Very quick
Rosalie was polite and very helpful.
GN
GREG NEIDIG
08/04/16
Dionne Gorham
Dionne was very helpful in canceling our subscription, very patient and pleasant to work with. We were under the impression, the trial was longer than 4 days, she helped to cancel and credit our account. Thank you!
SE
Stacie Esslinger
08/04/16
Excellent Service & Solution-focused
Rosalie was very helpful and even shared a way we can avoid receiving so many applicants who do not include resumes. She double checked the settings on our jobs and also provided instruction on adding "deal breaker" questions to our jobs. This will save us so much time in weeding out applicants that aren't a good fit for our organization!
LM
Laura Manuel
08/04/16
Great Service
Representative was very helpful, she was knowledgeable and familiar with your product and able to answer all of my questions. She had a good attitude and was professional. Overall a good experience.
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