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9.8

Spot Score

ZipRecruiter - Applicant Tracking System

ZipRecruiter Reviews in June 2025: User Ratings, Pros & Cons

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4.6

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ZipRecruiter Reviews & Ratings

4.6

Excellent

Based on 10388 ratings & 10040 reviews

Rating Distribution

Excellent

(10040)

Very Good

(0)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review

ZipRecruiter has garnered an impressive reputation for its exceptional customer service, with reviewers praising the knowledgeable and helpful support staff. From Kris to CJ, Jay, and other representatives, users consistently highlight the quick and professional assistance received across various interactions. The prompt resolution of billing concerns and ...Read more

ZipRecruiter pros and cons

  • Efficient and friendly customer service with quick issue resolution.

  • Helpful assistance in navigating the website and resolving account-related concerns.

  • Knowledgeable and patient customer support agents.

  • Limited mention of the platform's features and functionalities in the reviews.

  • Some users encountered billing-related issues that required assistance to resolve.

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Showing 9321-9330 out of 10040

U

UsaSurveyJob

08/06/16

5 out of 5

Thank you

Good experience!

TR

Tom Richard

08/05/16

5 out of 5

Michael

I was confused about my account and Michael did a wonderful job correcting my mistake and setting me up on the correct account.

E

Edward

08/05/16

5 out of 5

Cancellation request

Cheryl made made cancellation refund very easy and was informative on What I need to do to reactivate my zip account.

TT

Tom Twitchel

08/05/16

5 out of 5

Thank you Rosalie

Thank you Rosalie for helping me understand the package better;)

EJ

Elizabeth Jimenez

08/04/16

5 out of 5

Awesome Help James was the best

James Beck was great help!!!!!

HA

Holland AC and Heat

08/04/16

5 out of 5

Great live chat

Great experience with Nicky on live chat. Thanks for all the help.

AB

Anna Biad

08/04/16

5 out of 5

thanks!

Good job James Beck.

PP

Patricia Phan

08/04/16

5 out of 5

Erika

We were happy with Zip Recruiter and appreciated Erika's help.

P

Pamela

08/04/16

5 out of 5

Quick with answering my questions.

Nicky did a great job answering my questions and responded so quickly. Thank you!

EP

Ehsan Patel

08/04/16

5 out of 5

Excellent Support.

Great experience taking to Rosalie. Extremely helpful and shares a lot of info about the product.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].