9.8
Spot Score
ZipRecruiter Reviews in June 2026: User Ratings, Pros & Cons
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ZipRecruiter Reviews & Ratings
Spotsaas Editor’s POV
ZipRecruiter has garnered an impressive reputation for its exceptional customer service, with reviewers praising the knowledgeable and helpful support staff. From Kris to CJ, Jay, and other representatives, users consistently highlight the quick and professional assistance received across various interactions. The prompt resolution of billing concerns and ...Read more
ZipRecruiter pros and cons
Efficient and friendly customer service with quick issue resolution.
Helpful assistance in navigating the website and resolving account-related concerns.
Knowledgeable and patient customer support agents.
Limited mention of the platform's features and functionalities in the reviews.
Some users encountered billing-related issues that required assistance to resolve.
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Showing 81-90 out of 10040
ML
M. LOVING
10/09/24
Kris was very helpful in explaining…
Kris was very helpful in explaining questions about my candidates to me and my subscription.
CN
Charles Nort
10/09/24
Kris was just great very helpful with…
Kris was just great very helpful with optimizing my job AD
D
DRivera
10/09/24
Miguel G
Miguel G. helped me log into my account, super quick and friendly
DA
DILLON ALLEYNE
10/08/24
Kristal was with helping me with not…
Kristal was with helping me with not only helping close out a job I had posted, but she also helped me in finding ways of getting around a tricky way of having candidates answer a screening question to complete the post since I could not post a salary and was not getting candidates I needed. This was a game charger for when I re-do the position and post again.
JJ
jg jersey
10/08/24
I received a free trial postcard from…
I received a free trial postcard from Zip Recruiter and used it for the first time to post a job. Although Zip Recruiter does not guarantee results, I was disappointed with the few responses I received. But Kaylin the account rep answered my questions including those about service plans and pricing. Since she provided great customer service, I will consider using Zip Recruiter again.
SB
Susan Bryse
10/08/24
Kris helped me with a billing question…
Kris helped me with a billing question today.
NH
Nicholas Holmans
10/07/24
Kris helped me log in and helped with…
Kris helped me log in and helped with some troubleshooting on my account. She was very helpful
JJ
Juan JJ Flores
10/07/24
Kris
Kris, helped isolate candidates
EK
Elizabeth K
10/07/24
Awsome
Kaylin was able to give me the information I was looking for. As well as other helpful information regarding my current ad placement.
ES
Edward Shaffer and Eddie Foste
10/06/24
She was very helpful and name is Kris…
She was very helpful and name is Kris helped me with canidates
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].