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9.8

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ZipRecruiter - Applicant Tracking System

ZipRecruiter Reviews in June 2025: User Ratings, Pros & Cons

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4.6

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ZipRecruiter Reviews & Ratings

4.6

Excellent

Based on 10388 ratings & 10040 reviews

Rating Distribution

Excellent

(10040)

Very Good

(0)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review

ZipRecruiter has garnered an impressive reputation for its exceptional customer service, with reviewers praising the knowledgeable and helpful support staff. From Kris to CJ, Jay, and other representatives, users consistently highlight the quick and professional assistance received across various interactions. The prompt resolution of billing concerns and ...Read more

ZipRecruiter pros and cons

  • Efficient and friendly customer service with quick issue resolution.

  • Helpful assistance in navigating the website and resolving account-related concerns.

  • Knowledgeable and patient customer support agents.

  • Limited mention of the platform's features and functionalities in the reviews.

  • Some users encountered billing-related issues that required assistance to resolve.

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Showing 8961-8970 out of 10040

KW

Kathleen Weiss

08/25/16

5 out of 5

Successful!

Travis did a great job!

SE

Susan Eskelin

08/25/16

5 out of 5

Erika - Customer Service Rep

I called with a concern about the auto-renewal on our account and was delighted to have Erika help me. She was understanding, resourceful, informative, professional and efficient, yet wonderfully relational! She solved my concern immediately and quickly reviewed navigating the site to expedite my day! This was a great experience. Our company has been very pleased overall using Zip Recruiter. We are recruiting an A+ team for our business with the candidates ZR has attracted to our ads. Thank ...

Read more

JP

Jessica Pan

08/25/16

5 out of 5

Good.

ZipRecruiter's monthly plan is good to post many jobs at one time to link to other recuriter webs. Also the online chart service response quickly.

CD

CARLOS DEBORJA

08/25/16

5 out of 5

Travis

Travis is an expert in your system and was able to efficiently assist me is what I need to accomplish in your system. I wish I could get every time I need assistance.

T

T.M

08/25/16

5 out of 5

James is the best!

James was very helpful, patient and courteous. He offered helpful tips that will make it easier for me in posting future positions.

BN

Brian Nauert

08/25/16

5 out of 5

Brian at Bugs By Brian

I had a great experience with the staff at Zip recruiter. I was treated more like an insider than just a customer posting a job on their site. As a result of personal attention and pushing our job opening, we had an overwhelming result. We found such great candidates, that we actually ended up hiring two people and we are interviewing a third as a support for our full time team. Currently, we have posted two more job listings with this firm.

S

Sharon

08/25/16

5 out of 5

Melissa is Awesome!!

My online chat experience with Melissa was so helpful and quick. Thank you so much!!!

DD

Debby DelVecchio

08/25/16

5 out of 5

Receipt request~ TRAVIS

I requested a receipt and had other questions, Travis was quick to help me out! Great job, nice experience!

S

Sheryll

08/25/16

5 out of 5

James is the best!

James is the best!!

L

Lakhama

08/25/16

5 out of 5

quick response to my request.

My request was carried on efficiently ans smoothly.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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