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9.8

Spot Score

ZipRecruiter - Applicant Tracking System

ZipRecruiter Reviews in June 2025: User Ratings, Pros & Cons

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4.6

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ZipRecruiter Reviews & Ratings

4.6

Excellent

Based on 10388 ratings & 10040 reviews

Rating Distribution

Excellent

(10040)

Very Good

(0)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review

ZipRecruiter has garnered an impressive reputation for its exceptional customer service, with reviewers praising the knowledgeable and helpful support staff. From Kris to CJ, Jay, and other representatives, users consistently highlight the quick and professional assistance received across various interactions. The prompt resolution of billing concerns and ...Read more

ZipRecruiter pros and cons

  • Efficient and friendly customer service with quick issue resolution.

  • Helpful assistance in navigating the website and resolving account-related concerns.

  • Knowledgeable and patient customer support agents.

  • Limited mention of the platform's features and functionalities in the reviews.

  • Some users encountered billing-related issues that required assistance to resolve.

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Showing 8951-8960 out of 10040

PL

Phil Lorum

08/29/16

5 out of 5

Very quick and Nicky was very nice!

The rep, Nicky, was very nice and quick to respond. I am VERY happy with her!

WT

World Trophies Co. Inc

08/29/16

5 out of 5

rosalie

great customer service

CH

CATHY HUTCHISON

08/29/16

5 out of 5

Erika'S Customer Service

Erika responded quickly to my questions and gave thorough answers.

JB

Jackie Brown

08/29/16

5 out of 5

Great Service!

Rosalie was extremely helpful and super FAST in resolving my issue! Thank you!

DY

Don Yang

08/29/16

5 out of 5

JUST GREAT CUSTMER SERVICE.

PERFECT, SHE EXCELLED MY SATISFACTION WITH HER WORK.

JF

Joseph Faber

08/29/16

5 out of 5

She was prompt and helpful.

Rosalie was a great help.

M

Mark

08/28/16

5 out of 5

Travis

Helped with my problems - great customer service! Thank you very much. - Mark

CH

Cory Hicks

08/28/16

5 out of 5

Shermone my chat help was great.

Date of experience: August 29, 2016

TM

tony metchev

08/28/16

5 out of 5

travis

travis was verry helpful

JH

Jill Hulnick

08/28/16

5 out of 5

Travis

Travis reviewed my account and assisted me completely without having to transfer me around. He went the extra mile to identify and explain my issue.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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