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9.8

Spot Score

ZipRecruiter - Applicant Tracking System

ZipRecruiter Reviews in July 2025: User Ratings, Pros & Cons

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4.6

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ZipRecruiter Reviews & Ratings

4.6

Excellent

Based on 10388 ratings & 10040 reviews

Rating Distribution

Excellent

(10040)

Very Good

(0)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review

ZipRecruiter has garnered an impressive reputation for its exceptional customer service, with reviewers praising the knowledgeable and helpful support staff. From Kris to CJ, Jay, and other representatives, users consistently highlight the quick and professional assistance received across various interactions. The prompt resolution of billing concerns and ...Read more

ZipRecruiter pros and cons

  • Efficient and friendly customer service with quick issue resolution.

  • Helpful assistance in navigating the website and resolving account-related concerns.

  • Knowledgeable and patient customer support agents.

  • Limited mention of the platform's features and functionalities in the reviews.

  • Some users encountered billing-related issues that required assistance to resolve.

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Showing 8901-8910 out of 10040

GW

George White II

09/21/16

5 out of 5

Great service!

Zip recruiter really made it easy to sort through the endless resumes and job applications. Everything in one screen that I need to make a decision. I will definitely use zip recruiter next time I have a position to fill. Justin was great, he called a few times to make sure I was happy with the website and helped change a couple of things to make my job post get more results. Thanks to Ashlyn for helping with my account, very nice, informative and friendly service.

DC

Doug Clift

09/21/16

5 out of 5

Excellent customer service

The service during recruiting was very good and the customer service from Melissa was excellent when I had a question on my account

RH

Rocky Hanak

09/21/16

5 out of 5

Travis - Customer Service

Excellent customer from Travis. He not only answered my questions but he reviewed my account and showed me a couple of features that I had but wasn't using. I highly recommend Travis!

MH

Mike H

09/21/16

5 out of 5

Dionne

Refunded my subscription with ease. Thank you.

P

P.A.C.E

09/21/16

5 out of 5

TRAVIS IS THE BEST

I was helped by a man named Travis who was extremely helpful and patient with me!

AA

Amin Amirkhizi

09/20/16

5 out of 5

Great feedback.

I got all the information I needed. Very informative and timely response is always appreciated.

MM

Margaret Muncey

09/20/16

5 out of 5

Customer service Travis

Travis helped me with an issue and was more then helpful. He took care it with no problems or added stress to myself.

J

Jenna

09/20/16

5 out of 5

Online Chat

Erika did a great job of helping me with the question I had about refreshing our job ads. She gave me a quick and easy solution. Thanks!

PH

Person here

09/20/16

5 out of 5

cheers.

great..loved it

K

Kyle

09/20/16

5 out of 5

Thank you for being reasonable and customer focused!

I appreciate the team refunded my monthly subscription today. I will definitely be back in the future.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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