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9.8

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ZipRecruiter - Applicant Tracking System

ZipRecruiter Reviews in July 2025: User Ratings, Pros & Cons

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4.6

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ZipRecruiter Reviews & Ratings

4.6

Excellent

Based on 10388 ratings & 10040 reviews

Rating Distribution

Excellent

(10040)

Very Good

(0)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review

ZipRecruiter has garnered an impressive reputation for its exceptional customer service, with reviewers praising the knowledgeable and helpful support staff. From Kris to CJ, Jay, and other representatives, users consistently highlight the quick and professional assistance received across various interactions. The prompt resolution of billing concerns and ...Read more

ZipRecruiter pros and cons

  • Efficient and friendly customer service with quick issue resolution.

  • Helpful assistance in navigating the website and resolving account-related concerns.

  • Knowledgeable and patient customer support agents.

  • Limited mention of the platform's features and functionalities in the reviews.

  • Some users encountered billing-related issues that required assistance to resolve.

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Showing 8851-8860 out of 10040

KS

Kathy Smith

09/28/16

5 out of 5

verifying email address question for posting

Rosalie helped me determine which email would show on my post. She was very helpful!

HC

Henrietta Childs

09/28/16

5 out of 5

Customer Service /Dionne

Exceptional Customer Experience

AS

Ari Sohn

09/28/16

5 out of 5

James Beck: King of Customer Service!

A true gentleman, James so kindly helped and assisted me with all of my needs. He was polite, poised, and professional from the second he answered my call. I must have asked 2 dozen question in a row in the matter of minutes regarding ZipRecruiter's integration with Monster and he retained a cheer in his voice throughout and was not fazed, bothered, or annoyed for even a single moment. As the digital marketing manager in my company of over 3000 employees, I know talent when I see it. ...

Read more

RH

Rae Hagner

09/28/16

5 out of 5

Travis in Tempe was great! Here's some website suggestions.

Just getting used to your site. The Job Location is little goofy. It continually puts up those red warning words. Compensation is as flexible as it should be. The salary for my position is just for one term of teaching. It was confusing to know how to specify this. It's not hourly, monthly or annual. There is no commission and I missed seeing that box. Those two checked boxes should be put on top of the compensation box.

CP

CHRISTINE PIQUE'

09/27/16

5 out of 5

quick and easy!

Rosalie answered my question, quick and easy response!

BB

Brandon Baar

09/27/16

5 out of 5

Customer Service

Shermone was a great help with my questions and the result left me wanting to refer your services with others. We will be back!

KA

KIMBERLY ARGOTTI

09/27/16

5 out of 5

Thank you for the quick resolution

Date of experience: September 28, 2016

JK

Jon Konchar

09/27/16

5 out of 5

Awesomeness Zip Recruiter Service

Erika is a rock star! Very helpful!!! Thanks. :)

M

MB

09/27/16

5 out of 5

Great service!!

Customer Service was prompt and extremely efficient!!

AM

Ashley McCleve

09/27/16

5 out of 5

Shermone

Shermone was quick to answer my questions.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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