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9.8

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ZipRecruiter - Applicant Tracking System

ZipRecruiter Reviews in July 2025: User Ratings, Pros & Cons

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4.6

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ZipRecruiter Reviews & Ratings

4.6

Excellent

Based on 10388 ratings & 10040 reviews

Rating Distribution

Excellent

(10040)

Very Good

(0)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review

ZipRecruiter has garnered an impressive reputation for its exceptional customer service, with reviewers praising the knowledgeable and helpful support staff. From Kris to CJ, Jay, and other representatives, users consistently highlight the quick and professional assistance received across various interactions. The prompt resolution of billing concerns and ...Read more

ZipRecruiter pros and cons

  • Efficient and friendly customer service with quick issue resolution.

  • Helpful assistance in navigating the website and resolving account-related concerns.

  • Knowledgeable and patient customer support agents.

  • Limited mention of the platform's features and functionalities in the reviews.

  • Some users encountered billing-related issues that required assistance to resolve.

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Showing 8841-8850 out of 10040

FP

Francisco Paniagua

09/29/16

5 out of 5

Excellent interface and easy to use.

The only glitch I see was the random candidates from overseas, otherwise great service. They will probably add a source filter soon though.

Y

YB

09/29/16

5 out of 5

Cheryl

Was very helpful with the question I had. Ziprecruiter is a great tool to use for placing ads in numerous websites.

SH

Steve Herman

09/29/16

5 out of 5

Very helpful service and strong recommendations

Alec was very helpful in walking through several recommendations and had suggestions to maximize my ad postings and dollars spent for my job postings. Easy platform to use and manage candidates.

S

Superpass11

09/29/16

5 out of 5

Great service.

Enjoyed the service and the customer care.

KB

Kevin Ball

09/29/16

5 out of 5

Dionne

Customer Service was good today

JC

John Carnahan

09/29/16

5 out of 5

All We Use Is ZipRecruiter

Liz was a tremendous help relisting the job we filled last year using ZipRecruiter! New growth requires new people, and we continue to have sucess using ZipRecruiter exclusively! Got tired of paying search firms a fortune for recycled contractors, so I tried ZipRecruiter, and I have been very happy with the results.

WD

Wendy Dees

09/29/16

5 out of 5

Customer Service was great! Wish the free trial was for one month.

I was assisted with my free trial by Bridget, she was great. She extended my free trial over the weekend and two days into the new week with kindness, understanding and attentiveness. My only request is that you have a free one-month trial. As a Recruiter it takes me approximately 1 month to source, interview and submit any candidates. Thank you!

NZ

New ZipRecruiter User

09/28/16

5 out of 5

James is great!

James was very knowledgeable in explaining the ZipRecruiter products and job posting process.

V

VP

09/28/16

5 out of 5

Great program

Tried for 4 days and loved it. Will take this back to ownership to fully get implemented at a later time

B

Bianca

09/28/16

5 out of 5

Ziprecruiter

Great service today from Travis. Thank you for your help!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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