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9.8

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ZipRecruiter - Applicant Tracking System

ZipRecruiter Reviews in July 2025: User Ratings, Pros & Cons

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4.6

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ZipRecruiter Reviews & Ratings

4.6

Excellent

Based on 10388 ratings & 10040 reviews

Rating Distribution

Excellent

(10040)

Very Good

(0)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review

ZipRecruiter has garnered an impressive reputation for its exceptional customer service, with reviewers praising the knowledgeable and helpful support staff. From Kris to CJ, Jay, and other representatives, users consistently highlight the quick and professional assistance received across various interactions. The prompt resolution of billing concerns and ...Read more

ZipRecruiter pros and cons

  • Efficient and friendly customer service with quick issue resolution.

  • Helpful assistance in navigating the website and resolving account-related concerns.

  • Knowledgeable and patient customer support agents.

  • Limited mention of the platform's features and functionalities in the reviews.

  • Some users encountered billing-related issues that required assistance to resolve.

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Showing 8781-8790 out of 10040

HW

Herb Watts

10/06/16

5 out of 5

Les assisted me in closing my account

5 Star service and help!

O

ozzie

10/06/16

5 out of 5

Great Suggestions

Les was very helpful with his suggestions! Thank you!

DR

DOHC Recruiting

10/06/16

5 out of 5

Great customer service

Any time I have needed assistance, I am able to get on with a technician and my problem is solved immediately. Thanks Zip Recruiter!

AB

Andy Baker

10/06/16

5 out of 5

If you need to hire, use ZipRecruiter!

ZipRecruiter is an excellent recruiting tool. Very easy to use. Account and Customer Service Reps are outstanding to work with. This is a tool you can count on to deliver results.

VR

Vogue Robinson

10/06/16

5 out of 5

7 day trial ++

Les at Zip Recruiter was extremely helpful and asked how the service could be improved. It's great to know that Zip Recruiter is always working to build and grow its services. I will definitely be back when the time is right. This service yielded quite a few good leads.

S

SR

10/06/16

5 out of 5

Love this software and company!

I decided to join ZipRecruiter after the 4 day free trail, after discovering how easy it was to post jobs and review resumes. This program is such a time saver and way less expensive than going through individual agencies/job posting methods (paper, online, hiring agency). Their customer support is very knowledgeable and helpful (thanks Alec!). I love the ability to post to my Facebook and Twitter accounts with just a couple clicks. The resume reviewing process is so easy with the 'thumbs ...

Read more

MS

Meleana Sagastizado

10/06/16

5 out of 5

Help with Job Posting

Very helpful, resolved problem quickly, thanks Melissa!

T

Tim

10/06/16

5 out of 5

Great customer service

We're still in our trial, but so far the service is great. Responsive and very understanding of what we need.

SS

Shima Shirazi

10/05/16

5 out of 5

I wanted to thank Torii from ZipRecruiter

Torii was guiding me how to get more information about job openings, and she was giving me warm wishes in this career searching .... Iwanted to thank her.

AF

Amy-Jo Frunzi

10/05/16

5 out of 5

Computer

Travis was extremely helpful, knowledgeable and pleasant to speak with. We use ZipRecruiter for all of our personnel needs and have always had a great experience with viable candidates.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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