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9.8

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ZipRecruiter - Applicant Tracking System

ZipRecruiter Reviews in July 2025: User Ratings, Pros & Cons

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4.6

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ZipRecruiter Reviews & Ratings

4.6

Excellent

Based on 10388 ratings & 10040 reviews

Rating Distribution

Excellent

(10040)

Very Good

(0)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review

ZipRecruiter has garnered an impressive reputation for its exceptional customer service, with reviewers praising the knowledgeable and helpful support staff. From Kris to CJ, Jay, and other representatives, users consistently highlight the quick and professional assistance received across various interactions. The prompt resolution of billing concerns and ...Read more

ZipRecruiter pros and cons

  • Efficient and friendly customer service with quick issue resolution.

  • Helpful assistance in navigating the website and resolving account-related concerns.

  • Knowledgeable and patient customer support agents.

  • Limited mention of the platform's features and functionalities in the reviews.

  • Some users encountered billing-related issues that required assistance to resolve.

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Showing 8761-8770 out of 10040

AK

Andrew Keiser

10/11/16

5 out of 5

A great service at a fair price!

I first heard about ZipRecruiter on TWiT. When our firm needed to staff up, I gave them a try. At first it seemed a bit intimidating, I had never posted jobs online before. I looked a the help files, and got the first job posted. Once I started, it was easy. After a few candidates came in, I received a call from Josh, my Hiring Specialist from ZipRecruiter. He gave me some insight on the jobs I had posted, we adjusted my listings slightly and he explained a few things. After that, it was ...

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JW

Joyce Wright

10/11/16

5 out of 5

Good Job!

Good Program and easy to navigate. My only suggestion would be make it easier to cancell the subscription.

JK

Jessica Kellaway

10/11/16

5 out of 5

Excellent, fast, and reliablecustomer service.

Ashlyn was so helpful! I chatted with Melissa for awhile but she was no help since she told me things I already knew. But Ashlyn was able to help me with my simple dilemma and get everything straightened out!

TT

Teresa Tims

10/11/16

5 out of 5

help my anonymity

Was able to post anonymously...

SB

Sheryl B

10/10/16

5 out of 5

Easy and resonably priced to reach many candidates!

Zip Recruiter is very easy to use, and is reasonably priced. The candidates came pouring in as soon as job posted. You can also set your "drop dead" questions so that you can weed out candidates that don't meet specific requirements. Chat service was fast to respond. Customer service via phone (Liz) was also friendly and extremely helpful.

RC

Robert Cozort

10/10/16

5 out of 5

Melissa, was very helpful handling my website issue.

Our results with Zip Recruiter are overall very good. Melissa was helpful correcting an action I needed to take on the web site which alleviated a charge not anticipated. Thank you Melissa.

TA

Tammi Austin

10/10/16

5 out of 5

great customer service

The girl I spoke to was very friendly and helpful. Also patient, as I did not have all the information for my company's account!

P

Patricia

10/10/16

5 out of 5

Great Service

Our account rep, Gerrit Mack reached out to help us utilize the site, and we were successful in finding a qualified candidate. Travis and the other phone support always answered ready to assist. Thanks!

PS

Patti Serianne

10/09/16

5 out of 5

RECOMMEND FOR ALL BUSINESS

Site was user friendly-staff was very helpful. Thank you Josh and Les

LP

Launi Pabon

10/09/16

5 out of 5

Customer Service

Had a couple of quick questions to ask Emily and she was able to answer immediately.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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