spotsaas-logo
Get Listed

9.8

Spot Score

ZipRecruiter - Applicant Tracking System

ZipRecruiter Reviews in July 2025: User Ratings, Pros & Cons

Find your dream job with ZipRecruiter.

4.6

Add to compare

ZipRecruiter offers custom pricing plan

Request a Quote

ZipRecruiter Reviews & Ratings

4.6

Excellent

Based on 10388 ratings & 10040 reviews

Rating Distribution

Excellent

(10040)

Very Good

(0)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review

ZipRecruiter has garnered an impressive reputation for its exceptional customer service, with reviewers praising the knowledgeable and helpful support staff. From Kris to CJ, Jay, and other representatives, users consistently highlight the quick and professional assistance received across various interactions. The prompt resolution of billing concerns and ...Read more

ZipRecruiter pros and cons

  • Efficient and friendly customer service with quick issue resolution.

  • Helpful assistance in navigating the website and resolving account-related concerns.

  • Knowledgeable and patient customer support agents.

  • Limited mention of the platform's features and functionalities in the reviews.

  • Some users encountered billing-related issues that required assistance to resolve.

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 8731-8740 out of 10040

JN

JOHNNY NAZ

10/19/16

5 out of 5

FAST RESPONSE

wow, a live person answered the phone and helped me. i am a first time user of zip recruiter and very impressed so far. good job.

DD

David Derrick

10/19/16

5 out of 5

Problems with check boxes and compensation.

Les was helpful in getting the ads straightened out.

MC

Ms Cha

10/19/16

5 out of 5

Support Call -

Telephone contact with Les to inquire how many Job postings are available to me. He was very helpful and polite.

WA

Walter Andrews

10/19/16

5 out of 5

Change email address

Les did a great job helping me change the email address on our account.

KH

Kip Hyde, CEO

10/18/16

5 out of 5

Exceptional service.

Honest experience: Heard the multiple ads on my various stations on SiriusXM satellite radio. We had an immediate need, so I tried Zip, as my experience with traditional recruiters indicated it would take more time than we had and would be more expensive. I was not disappointed. Once we posted the position, several good candidates responded almost immediately. The only potential drawback is the form of subscription service. Not clear on the website. That is, after our reviews were ...

Read more

BH

BARBARA HARSHMAN

10/18/16

5 out of 5

Easy and quck.

The dashboard is great. Everything was easy. I am a small company and only need 2 hires. Found the perfect candidates. When I needed to deactivate my account it was very easy. Customer Service Rep Dionne was great!

AS

Ali Senatro, CBS | A Xerox Company

10/18/16

5 out of 5

Heard Great Things- Great Customer Service So Far

I called in with a few questions and received top notch customer service which is refreshing as a new customer of theirs. Liz was the one who helped me and she was extremely patient and helpful. A few of our sister companies have had great success with ZipRecruiter and we look forward to as well.

KH

Kip Hyde, CEO

10/18/16

5 out of 5

Exceptional service.

Honest experience: Heard the multiple ads on my various stations on SiriusXM satellite radio. We had an immediate need, so I tried Zip, as my experience with traditional recruiters indicated it would take more time than we had and would be more expensive. I was not disappointed. Once we posted the position, several good candidates responded almost immediately. The only potential drawback is the form of subscription service. Not clear on the website. That is, after our reviews were ...

Read more

BH

BARBARA HARSHMAN

10/18/16

5 out of 5

Easy and quck.

The dashboard is great. Everything was easy. I am a small company and only need 2 hires. Found the perfect candidates. When I needed to deactivate my account it was very easy. Customer Service Rep Dionne was great!

AS

Ali Senatro, CBS | A Xerox Company

10/18/16

5 out of 5

Heard Great Things- Great Customer Service So Far

I called in with a few questions and received top notch customer service which is refreshing as a new customer of theirs. Liz was the one who helped me and she was extremely patient and helpful. A few of our sister companies have had great success with ZipRecruiter and we look forward to as well.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Connecting Smart Buyers with Leading Sellers

Find the perfect software for your needs or showcase your product to 250,000+ buyers. SpotSaaS makes it easy for everyone to succeed