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ZipRecruiter - Applicant Tracking System

ZipRecruiter Reviews in July 2025: User Ratings, Pros & Cons

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4.6

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ZipRecruiter Reviews & Ratings

4.6

Excellent

Based on 10388 ratings & 10040 reviews

Rating Distribution

Excellent

(10040)

Very Good

(0)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review

ZipRecruiter has garnered an impressive reputation for its exceptional customer service, with reviewers praising the knowledgeable and helpful support staff. From Kris to CJ, Jay, and other representatives, users consistently highlight the quick and professional assistance received across various interactions. The prompt resolution of billing concerns and ...Read more

ZipRecruiter pros and cons

  • Efficient and friendly customer service with quick issue resolution.

  • Helpful assistance in navigating the website and resolving account-related concerns.

  • Knowledgeable and patient customer support agents.

  • Limited mention of the platform's features and functionalities in the reviews.

  • Some users encountered billing-related issues that required assistance to resolve.

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Showing 8711-8720 out of 10040

HM

Harry Mays

10/21/16

5 out of 5

TRIAL EXTENSION

LES WAS GREAT HE HELP EXTEND OUR FREE TRIAL 3 EXTRA DAYS SO WE CAN GET MORE QUALIFIED CANDIDATES.

PP

Private Practice

10/21/16

5 out of 5

Zip Recruiter is awesome!

Love how you can post to many job boards at one time. Phone support is awesome and the online chat service provided is so helpful too...I worked with Emily tonight and she was so helpful.

BC

Brad Cooper

10/21/16

5 out of 5

Great Service

Les helped us with great customer service

C

Courtney

10/20/16

5 out of 5

Great Customer Service

Whenever I have any issues or questions they have customer service representatives that are very friendly and take care of me!

C-

Carol --Executive Recruiter

10/20/16

5 out of 5

Easy--Peasy!

Ashlyn helped me feel confident that I had a great job description. She answered all my questions and gave me some good tips. This was really easy!

TV

Teresa Verret

10/20/16

5 out of 5

I enjoy working with ZipRecruiter

I've had good success with ZipRecruiter. I've had over a hundred responses in 3 days on one particular posting..with several good candidates being chosen for further review from that grouping. Les helped me very much on a call to Customer Service and was very courteous. I appreciate that these days.

VB

Vicki Barber

10/20/16

5 out of 5

Excellent

Ease of use and widespread advertisement of job openings. Great support from the team. Thank you.

KA

Kristan Anderson

10/20/16

5 out of 5

Great Recruiting Site

Very easy to use, train others on and nice amount of quality candidates.

DM

David Messler

10/19/16

5 out of 5

Zip Recruiter made hiring much easier.

Zip Recruiter's dashboard made analyzing candidates a simple process. I was surprised by the amount of candidates submitting their resumes as a result of my posting. If you use zip recruiter make sure you cancel the subscription in lieu of canceling the job posting once you have filled the position. Canceling the job does not discontinue the service and billing will continue as I recently learned. Overall I am a satisfied customer of Zip Recruiters Product.

LG

Larissa Glorioso

10/19/16

5 out of 5

Customer Service sales staff was very helpful.

The customer service staff at ZipRecruiter was extremely helpful in helping me post my job, should me how to adjust the wording so my ad would attract more job seekers.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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