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9.8

Spot Score

ZipRecruiter - Applicant Tracking System

ZipRecruiter Reviews in July 2025: User Ratings, Pros & Cons

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4.6

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ZipRecruiter Reviews & Ratings

4.6

Excellent

Based on 10388 ratings & 10040 reviews

Rating Distribution

Excellent

(10040)

Very Good

(0)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review

ZipRecruiter has garnered an impressive reputation for its exceptional customer service, with reviewers praising the knowledgeable and helpful support staff. From Kris to CJ, Jay, and other representatives, users consistently highlight the quick and professional assistance received across various interactions. The prompt resolution of billing concerns and ...Read more

ZipRecruiter pros and cons

  • Efficient and friendly customer service with quick issue resolution.

  • Helpful assistance in navigating the website and resolving account-related concerns.

  • Knowledgeable and patient customer support agents.

  • Limited mention of the platform's features and functionalities in the reviews.

  • Some users encountered billing-related issues that required assistance to resolve.

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Showing 8641-8650 out of 10040

RB

Randy Bunn

11/07/16

5 out of 5

andres

andres was a great help today. very polite and very helpful

JK

Josh Kalish

11/07/16

5 out of 5

Great customer service

Extended my trial - was amazing and considerate.

CW

Carie Ward Fisher

11/07/16

5 out of 5

Tierra provided me excellent customer service!

ZipRecruiter provides qualified candidates and great tools! I love ZipRecruiter! I am so happy I was referred. I found many qualified candidates in about a tenth of the time of other sites. I also like the tools for hiring officials within the program. They are VERY easy to use and helpful. And, when I did need help, I live chatted with Tierra who helped me on the spot. She gave me answers swiftly and seemed very eager and happy to help. I appreciate Tierra and ZipRecruiter! I will use ...

Read more

JT

Joel T Rennie

11/07/16

5 out of 5

Support Call.

Art was very helpful in assisting me with closing our active job and cancelling our automatic renewal subscription.

AP

Amy Palmerton

11/07/16

5 out of 5

Andres is a ROCK STAR. He helped me in minutes to create a MUCH better job posting than the one I posted originally.

Wonderful platform for someone needing to quickly post and FILL a job position ... this platform gets you exposure to over 100 platforms AND all of your social links and MORE with an easy to use and affordable subscription service.....

M

Mel

11/07/16

5 out of 5

Great Customer service..

Great customer service, very easy to post jobs and got a ton of responses. only negative is i did get a lot from all over the country instead of local. but overall great experience

GH

Gwendolyn Harris

11/07/16

5 out of 5

SUCCESSFUL SERVICE EXPERIENCE

Thursday, November 4, 2016 our company placed 2 ads with ZipRecruiter and to our surprise unlike other companies that are more expensive and produce little or no results, we received approximately 65 resumes in the first 2 hours. Our company received 197 Resumes in 4 days. We were forced to put one posting on hold due to the number of resumes that we received. This translate into great success. Our company will recommend ZipRecruiter to other companies. Gwen Harris

DC

Donna Christensen

11/07/16

5 out of 5

Awesome company! Great Customer Service!

Awesome company! We got a lot of applicants and the customer service I received from Liz was very good! We will use again.

I

iPayment

11/07/16

5 out of 5

Great Job!

I had a great conversation with Sam the customer service rep. He really helped me with the slight issue I was having and definitely took the extra time to resolve the issue. Great Work Sam!

JB

Judy Bonds

11/06/16

5 out of 5

Best Experience Ever in Searching and Finding a New Employee

We are so pleased with our experience with Zip Recruiter. We had help with creating and managing our account. We had well qualified applicants. We now have reliable new employees!!! It was truly a win win situation. Now I will use no other means to find a new employee in the future. Thanks Zip Recruiter for your support and hassle free process!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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