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9.8

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ZipRecruiter - Applicant Tracking System

ZipRecruiter Reviews in July 2025: User Ratings, Pros & Cons

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4.6

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ZipRecruiter Reviews & Ratings

4.6

Excellent

Based on 10388 ratings & 10040 reviews

Rating Distribution

Excellent

(10040)

Very Good

(0)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review

ZipRecruiter has garnered an impressive reputation for its exceptional customer service, with reviewers praising the knowledgeable and helpful support staff. From Kris to CJ, Jay, and other representatives, users consistently highlight the quick and professional assistance received across various interactions. The prompt resolution of billing concerns and ...Read more

ZipRecruiter pros and cons

  • Efficient and friendly customer service with quick issue resolution.

  • Helpful assistance in navigating the website and resolving account-related concerns.

  • Knowledgeable and patient customer support agents.

  • Limited mention of the platform's features and functionalities in the reviews.

  • Some users encountered billing-related issues that required assistance to resolve.

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Showing 8631-8640 out of 10040

SH

Steven Hyink

11/08/16

5 out of 5

Job Posting

I phoned in for help and a friendly guy named Art helped me post 2 more jobs to the site. We are now seeking 3 total new hires and have had fantastic results with the first posting and hope to hire a new employee very soon from a great selection of qualified applicants!

SM

Saraha Monks

11/08/16

5 out of 5

very helpful

Very Helpful and professional answered all my questions and got back to me right away.

CP

Cindy Pillsbury

11/08/16

5 out of 5

Thanks for helping us get our user added again to our account Sam!!

Sam resloved my problem in a matter of minutes and helped me add my user back to my account. Thanks Sam

BM

Brandi Medellin

11/08/16

5 out of 5

Friendly chat agent!

Tierra was very friendly and helpful with my request. While she was not able to directly assist me with my request, I could feel her smile and willingness to assist in any way should could through her words. Thank you and keep being delightful!

J

John

11/07/16

5 out of 5

Tierra

Tierra did a great job for me.

EM

Edward Moncrief

11/07/16

5 out of 5

Tierra Was Great!

Tierra was a great help to me in resolving my problem. She not only solved my problem in one minute, but from the beginning she exuded an aire of cordiality. Thank you, Tierra!

CS

Cindy Scheibel

11/07/16

5 out of 5

Excellent Customer Service

Excellent customer service, offered a refund before I even had an opportunity to ask.

S

Susan

11/07/16

5 out of 5

Easy to use! Lots of canidates!

Date of experience: November 08, 2016

PN

Patrick N Gallagher

11/07/16

5 out of 5

Very Helpful

Very helpful customer service this morning.

CS

Cynthia Smith

11/07/16

5 out of 5

Desiree is the Best!

Desiree was so helpful. I was frustrated and couldn't figure out why my ad posted to Monster with incorrect information. She walked me through the process then put in a ticket for help with the Monster site. Not only did she stay on the phone with me to show me how to close and duplicate (refresh) my ad, she reviewed the Monster site while I was still modifying my content to assure me that the correction was actually made. Her customer service was excellent. Thanks again, Desiree.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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