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9.8

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ZipRecruiter - Applicant Tracking System

ZipRecruiter Reviews in July 2025: User Ratings, Pros & Cons

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4.6

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ZipRecruiter Reviews & Ratings

4.6

Excellent

Based on 10388 ratings & 10040 reviews

Rating Distribution

Excellent

(10040)

Very Good

(0)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review

ZipRecruiter has garnered an impressive reputation for its exceptional customer service, with reviewers praising the knowledgeable and helpful support staff. From Kris to CJ, Jay, and other representatives, users consistently highlight the quick and professional assistance received across various interactions. The prompt resolution of billing concerns and ...Read more

ZipRecruiter pros and cons

  • Efficient and friendly customer service with quick issue resolution.

  • Helpful assistance in navigating the website and resolving account-related concerns.

  • Knowledgeable and patient customer support agents.

  • Limited mention of the platform's features and functionalities in the reviews.

  • Some users encountered billing-related issues that required assistance to resolve.

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Showing 8591-8600 out of 10040

SL

Steve Lovell

11/14/16

5 out of 5

Smooth

Usually I don't like using the little chat box on websites, but this one was actually great. Very responsive and helpful! Thank you guys

MM

Mark Maxey

11/14/16

5 out of 5

Cancelled Auto Renewal

Art was very helpful in cancelling our subscription. Usually we'd get a run around with cancelling online subscriptions, but Art was very fast and efficient in crediting back our account. If we have a need in the future, at least we know you guys can be trusted

M

Maureen

11/14/16

5 out of 5

Art was helpful with log in issues that I had

password was getting me into job seeker portion not into employer section. Art helped reset my password several times and guided me through login Maureen Gearin

WB

Wendy Bauer

11/14/16

5 out of 5

ZipRecruiter - Class Act

I used ZipRecruiter for the first time today. The account setup was very easy, the online chat with Melissa was fast, friendly and helpful, and the follow-up call with Cerrie Gleason to begin the trial period went smoothly. Overall, I'm extremely pleased with my first experience with ZipRecruiter.

M

Maureen

11/14/16

5 out of 5

Art was helpful with log in issues that I had

password was getting me into job seeker portion not into employer section. Art helped reset my password several times and guided me through login Maureen Gearin

K

Kimberly

11/14/16

5 out of 5

Service

I received fantastic customer service from Shuntrell today in canceling service after we offered the job to a candidate.

SL

Steve Lovell

11/14/16

5 out of 5

Smooth

Usually I don't like using the little chat box on websites, but this one was actually great. Very responsive and helpful! Thank you guys

MM

Mark Maxey

11/14/16

5 out of 5

Cancelled Auto Renewal

Art was very helpful in cancelling our subscription. Usually we'd get a run around with cancelling online subscriptions, but Art was very fast and efficient in crediting back our account. If we have a need in the future, at least we know you guys can be trusted

K

K.D

11/14/16

5 out of 5

Outstanding platform and customer service, would use again!

Used ZipRecruiter for a very specific search in a narrow geographic radius. Was pleased with both the candidates I received and screened, as well as the customer service. (Hats off to Leah for her help!) Great platform, intuitive to use and would not hesitate to reco them in the future.

WB

Wendy Bauer

11/14/16

5 out of 5

ZipRecruiter - Class Act

I used ZipRecruiter for the first time today. The account setup was very easy, the online chat with Melissa was fast, friendly and helpful, and the follow-up call with Cerrie Gleason to begin the trial period went smoothly. Overall, I'm extremely pleased with my first experience with ZipRecruiter.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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