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9.8

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ZipRecruiter - Applicant Tracking System

ZipRecruiter Reviews in June 2025: User Ratings, Pros & Cons

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4.6

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ZipRecruiter Reviews & Ratings

4.6

Excellent

Based on 10388 ratings & 10040 reviews

Rating Distribution

Excellent

(10040)

Very Good

(0)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review

ZipRecruiter has garnered an impressive reputation for its exceptional customer service, with reviewers praising the knowledgeable and helpful support staff. From Kris to CJ, Jay, and other representatives, users consistently highlight the quick and professional assistance received across various interactions. The prompt resolution of billing concerns and ...Read more

ZipRecruiter pros and cons

  • Efficient and friendly customer service with quick issue resolution.

  • Helpful assistance in navigating the website and resolving account-related concerns.

  • Knowledgeable and patient customer support agents.

  • Limited mention of the platform's features and functionalities in the reviews.

  • Some users encountered billing-related issues that required assistance to resolve.

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Showing 851-860 out of 10040

SH

Sam H

06/25/23

5 out of 5

"Helpful"

What do you like best about ZipRecruiter? That is has tons of job options from many many different job sites all in one place. Cuts down on the time it takes to go from website to website. What do you dislike about ZipRecruiter? It doesn't have postings from the larger job search sites like monster, career builder, etc What problems is ZipRecruiter solving and how is that benefiting you? Unemployment. Hasn't benefited me yet but I'm just starting. I'm sure there will be ample opportunity

SH

Sam H

06/25/23

5 out of 5

"Helpful"

What do you like best about ZipRecruiter? That is has tons of job options from many many different job sites all in one place. Cuts down on the time it takes to go from website to website. What do you dislike about ZipRecruiter? It doesn't have postings from the larger job search sites like monster, career builder, etc What problems is ZipRecruiter solving and how is that benefiting you? Unemployment. Hasn't benefited me yet but I'm just starting. I'm sure there will be ample opportunity

GW

Gabby W

06/22/23

5 out of 5

Amazing customer service by Miguel :)

Miguel was so very helpful in assisting me on paying my bill. He helped navigate me to the correct section and walked me through the process. He answered all of my questions and concerns.

RN

Renuka Nair

06/22/23

5 out of 5

Thank you Miguel!

I reactivated my account today and had a couple of questions for which I had to call into the contact center. I spoke with Miguel who was more than helpful and very pleasant to talk with. He was very knowledgeable and was very prompt in answering and solving all my questions. He wasted no time in directly me. I got to learn how to add users to my account, the functionalities of certain features when posting a job ( auto renewal and 'Accept applications without a resume or profile' ...

Read more

RN

Renuka Nair

06/22/23

5 out of 5

Thank you Miguel!

I reactivated my account today and had a couple of questions for which I had to call into the contact center. I spoke with Miguel who was more than helpful and very pleasant to talk with. He was very knowledgeable and was very prompt in answering and solving all my questions. He wasted no time in directly me. I got to learn how to add users to my account, the functionalities of certain features when posting a job ( auto renewal and 'Accept applications without a resume or profile' ...

Read more

GW

Gabby W

06/22/23

5 out of 5

Amazing customer service by Miguel :)

Miguel was so very helpful in assisting me on paying my bill. He helped navigate me to the correct section and walked me through the process. He answered all of my questions and concerns.

AU

Anonymous User

06/21/23

5 out of 5

"Easy job matching resource"

What do you like best about ZipRecruiter? The pay estimates are very helpful, and I like how it tries to match you based on skill keywords. It's easy to tell with a glance how matched you are to a position on the surface. I love seeing when the employer looks at my application, and especially when they look at it twice. Nice touch. What do you dislike about ZipRecruiter? It can be a challenge to find jobs. I saw one last night that I didn't have time to dive into and came back this morning ...

Read more

NK

Nicole Katz

06/21/23

5 out of 5

Alyssa K was extremely helpful!

Alyssa K was extremely helpful, I started with the chat option with Shante, helpful also. I didnt know how to maneuver in the website, Alyssa K was patient and understanding of all my questions. Thank you AK, I couldn't do this without you. Fingers crossed, that I find a good candidate! Nicole Katz

NK

Nicole Katz

06/21/23

5 out of 5

Alyssa K was extremely helpful!

Alyssa K was extremely helpful, I started with the chat option with Shante, helpful also. I didnt know how to maneuver in the website, Alyssa K was patient and understanding of all my questions. Thank you AK, I couldn't do this without you. Fingers crossed, that I find a good candidate! Nicole Katz

AU

Anonymous User

06/21/23

5 out of 5

"Easy job matching resource"

What do you like best about ZipRecruiter? The pay estimates are very helpful, and I like how it tries to match you based on skill keywords. It's easy to tell with a glance how matched you are to a position on the surface. I love seeing when the employer looks at my application, and especially when they look at it twice. Nice touch. What do you dislike about ZipRecruiter? It can be a challenge to find jobs. I saw one last night that I didn't have time to dive into and came back this morning ...

Read more

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