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9.8

Spot Score

ZipRecruiter - Applicant Tracking System

ZipRecruiter Reviews in June 2026: User Ratings, Pros & Cons

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4.6

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ZipRecruiter Reviews & Ratings

4.6

Excellent

Based on 10388 ratings & 10040 reviews

Rating Distribution

Excellent

(10040)

Very Good

(0)

Good

(0)

Poor

(0)

Terible

(0)

Spotsaas Editor’s POV

ZipRecruiter has garnered an impressive reputation for its exceptional customer service, with reviewers praising the knowledgeable and helpful support staff. From Kris to CJ, Jay, and other representatives, users consistently highlight the quick and professional assistance received across various interactions. The prompt resolution of billing concerns and ...Read more

ZipRecruiter pros and cons

  • Efficient and friendly customer service with quick issue resolution.

  • Helpful assistance in navigating the website and resolving account-related concerns.

  • Knowledgeable and patient customer support agents.

  • Limited mention of the platform's features and functionalities in the reviews.

  • Some users encountered billing-related issues that required assistance to resolve.

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Showing 71-80 out of 10040

CR

Cleo Redmond

10/15/24

5 out of 5

Kris help me with my billing concerns

Kris help me with my billing concerns. Thanks

AV

Anthony Van Grouw

10/14/24

5 out of 5

Kris was amazing and helped me resolve…

Kris was amazing and helped me resolve my problem right away!

GC

Gerald Casas, MD

10/14/24

5 out of 5

Customer service

Kris helped me to sort my old job postings and new postings to be able to use Zipcruiter portal more efficiently and correctly. Extremely nice and helpful

AA

Administrator/Vanessa Abarcar

10/14/24

5 out of 5

Kris assisted me and was very helpful!

Date of experience: October 14, 2024

KS

Kaley Scott

10/14/24

5 out of 5

Kris helped with refund on accidental…

Kris helped with refund on accidental purchase for me and was prompt, professional, and went above and beyond to make sure I knew how to use my new account.

JG

J Glazer

10/14/24

5 out of 5

Optimizing job ad for providing job…

OPtimizing job ad for providing job credit kris!

RS

Regina Strickland Automotive

10/10/24

5 out of 5

Miguel helped with unblocking my email…

Miguel helped with unblocking my email and navigating me through resetting my password to log into my account.

RM

ryan mcgoff

10/10/24

5 out of 5

Great customer service

Great customer service! Kris was awesome with customer service and listening!

AD

Amit Dhingra

10/10/24

5 out of 5

Kris helped us with the billing and job…

Kris helped us with the billing and job posting. Really happy with the customer support given to us

WT

William Talley

10/09/24

5 out of 5

Kris was patient and wonderful in…

Kris was patient and wonderful in guiding me successfully through the ZR portal maize. Thank you Kris

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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