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9.8

Spot Score

ZipRecruiter - Applicant Tracking System

ZipRecruiter Reviews in June 2026: User Ratings, Pros & Cons

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4.6

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ZipRecruiter Reviews & Ratings

4.6

Excellent

Based on 10388 ratings & 10040 reviews

Rating Distribution

Excellent

(10040)

Very Good

(0)

Good

(0)

Poor

(0)

Terible

(0)

Spotsaas Editor’s POV

ZipRecruiter has garnered an impressive reputation for its exceptional customer service, with reviewers praising the knowledgeable and helpful support staff. From Kris to CJ, Jay, and other representatives, users consistently highlight the quick and professional assistance received across various interactions. The prompt resolution of billing concerns and ...Read more

ZipRecruiter pros and cons

  • Efficient and friendly customer service with quick issue resolution.

  • Helpful assistance in navigating the website and resolving account-related concerns.

  • Knowledgeable and patient customer support agents.

  • Limited mention of the platform's features and functionalities in the reviews.

  • Some users encountered billing-related issues that required assistance to resolve.

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Showing 61-70 out of 10040

CA

Carly Allen

10/18/24

5 out of 5

Miguel was very patient and directed me…

Miguel was very patient and directed me with every step including to upgrade my plan.

PC

PETER CAPURSO

10/17/24

5 out of 5

Kris is great!

Date of experience: October 17, 2024

LF

Lara Finley

10/17/24

5 out of 5

Resume database purchase verifivation

Kris did a wonderful job helping me verify a recent resume database purchase!

HR

Hartsville Realty Property Man

10/17/24

5 out of 5

Miguel was very helpful and quick.

Date of experience: October 17, 2024

LS

Lhea Scotto

10/17/24

5 out of 5

Miguel was great. He gave me a tutorial and helped me navigate through the system.

Miguel was great. He gave me a tutorial and helped navigate through your system. He was very patient with me.

LO

Law offices of Sergey Davydov

10/16/24

5 out of 5

helped me log in

Date of experience: October 16, 2024

DM

Dana Martin

10/16/24

5 out of 5

Kaylin M was a big help!

I reached out via chat about how to close my job listing and prevent charges as I wanted to cancel before the free trial ended. Kaylin M was very friendly and helpful. She advised me how to close my job listing and explained how it works once closed. I want to explain that my 5-star rating is for Kaylin M. The reason I wanted to close my job listing before the trial ends is because I received NO applicants, and I reached out to someone via Resume Database and got no response. Not sure if ...

Read more

KS

Kevin S. Oliver

10/16/24

5 out of 5

Kris is amazing

Kris is amazing! She helped me revise my job posting, gave advice on how to make my job post more effective and I wish I could get her every time ! Thank you Kris! Donna Oliver Oliver Law firm

CW

Celeste Ware

10/15/24

5 out of 5

Chris helped me to export candidates.

Date of experience: October 15, 2024

RF

Royal Flex Gymnastics RFG

10/15/24

5 out of 5

Review for Patrick Trujillo, ZipRecruiters BEST! lol

I am writing this review specifically for Patrick Trujillo to acknowledge the amazing work he is doing at ZipRecruiter. I posted a gymnastics coach position and unfortunately it didn't get a lot of views or applicants and Patrick called to find solutions for this he worked with me over 4 days to improve my job post performance. Thank you Patrick for your assistance with this and the great work you're doing at ziprecruiter!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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