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9.8

Spot Score

ZipRecruiter - Applicant Tracking System

ZipRecruiter Reviews in June 2025: User Ratings, Pros & Cons

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4.6

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ZipRecruiter Reviews & Ratings

4.6

Excellent

Based on 10388 ratings & 10040 reviews

Rating Distribution

Excellent

(10040)

Very Good

(0)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review

ZipRecruiter has garnered an impressive reputation for its exceptional customer service, with reviewers praising the knowledgeable and helpful support staff. From Kris to CJ, Jay, and other representatives, users consistently highlight the quick and professional assistance received across various interactions. The prompt resolution of billing concerns and ...Read more

ZipRecruiter pros and cons

  • Efficient and friendly customer service with quick issue resolution.

  • Helpful assistance in navigating the website and resolving account-related concerns.

  • Knowledgeable and patient customer support agents.

  • Limited mention of the platform's features and functionalities in the reviews.

  • Some users encountered billing-related issues that required assistance to resolve.

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Showing 611-620 out of 10040

CB

Charmaine Brandt

10/10/23

5 out of 5

The account rep Miguel was very…

The account rep Miguel was very helpful. I appreciate that as my time is limited.

AL

Alexis Lyman

10/09/23

5 out of 5

Miguel was very helpful in assisting me…

Miguel was very helpful in assisting me with searching for an old job post.

KS

Kushal Shah

10/09/23

5 out of 5

Seamless process on adopting this platform!

We had an amazing experience with this Platform. The customer service led by Brady Kovarik was outstanding, he genuinely went above and beyond to help me find the perfect combination of product offering, which is exactly what we were looking for. I'd strongly recommend working with Brady, as he'd make sure your queries are resolved with a quick turnaround!

TM

Tony Melena

10/09/23

5 out of 5

I called in to ZipRecruiter today…

I called in to ZipRecruiter today needing just a single resume view, since my subscription views amount was used up. I wasn't sure what to do, so I called ZipRecruiter and asked if they could give me any free views and Miguel really helped me out! I was in a hard place, but Miguel really helped me get things back on track! Thank you for the free courtesy resume views!

JJ

Joshua Jones

10/09/23

5 out of 5

Miguel

Miguel, provided great assisstance with my billing enquiry.

DC

David Craig

10/09/23

5 out of 5

Miguel did a great job helping me with…

Miguel did a great job helping me with the billing!

SD

Steven DeBoer

10/08/23

5 out of 5

Tia helped me verify my account

Date of experience: October 09, 2023

AH

Anne Hernandez

10/08/23

5 out of 5

Miguel made my call very pleasant and…

Miguel made my call very pleasant and he was very efficient in answering my question w/ regards to how long it would take to reestablish my account. Thank you!

MG

Mark Garner

10/08/23

5 out of 5

Miguel did a great job help me edit my…

Miguel did a great job help me edit my post.

MM

Michele Morris

10/05/23

5 out of 5

UNBLOCK MY EMAIL

MIGUEL HELPED ME UNBLOCK MY EMAIL

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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