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9.8

Spot Score

ZipRecruiter - Applicant Tracking System

ZipRecruiter Reviews in June 2025: User Ratings, Pros & Cons

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4.6

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ZipRecruiter Reviews & Ratings

4.6

Excellent

Based on 10388 ratings & 10040 reviews

Rating Distribution

Excellent

(10040)

Very Good

(0)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review

ZipRecruiter has garnered an impressive reputation for its exceptional customer service, with reviewers praising the knowledgeable and helpful support staff. From Kris to CJ, Jay, and other representatives, users consistently highlight the quick and professional assistance received across various interactions. The prompt resolution of billing concerns and ...Read more

ZipRecruiter pros and cons

  • Efficient and friendly customer service with quick issue resolution.

  • Helpful assistance in navigating the website and resolving account-related concerns.

  • Knowledgeable and patient customer support agents.

  • Limited mention of the platform's features and functionalities in the reviews.

  • Some users encountered billing-related issues that required assistance to resolve.

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Showing 591-600 out of 10040

SC

Sheilynne Cambridge

10/25/23

5 out of 5

Miguel provided greatt service helping…

Miguel provided greatt service helping me log into the platform.

SS

Sydney Stricker

10/25/23

5 out of 5

Job editing

Miguel was great and helped me edit my job postings quickly.

VG

Vanessa Gallegos

10/24/23

5 out of 5

Miguel's Customer Service

Miguel was very fast and very nice and helped me with my issue on getting the account set up.

MC

Michael Corbin

10/24/23

5 out of 5

Keya was a Great Help.

Date of experience: October 25, 2023

SD

Star Desiderio

10/24/23

5 out of 5

Keya was awesome

Keya was awesome, she helped me cancel my auto renew.

MK

Matt Kuhn

10/24/23

5 out of 5

Invoice Question

Miguel provided great clarity on paying my invoice. Quick and easy service. Thank you Miguel.

SR

Sam Reyes

10/18/23

5 out of 5

Miguel was extremely helpful and…

Miguel was extremely helpful and assisted me in downgrading my plan.

DH

Debra Haroian

10/18/23

5 out of 5

Miguel was helpful in downgrading and…

Miguel was helpful in downgrading and duplicating a job for us,

UG

Universal Garage Door Services

10/17/23

5 out of 5

The representative was very…

The representative was very knowledgeable and helpful.

RB

Rob Bryson

10/16/23

5 out of 5

Keya was very very polite

Keya was very polite, helpful & efficient.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].