9.8
Spot Score
ZipRecruiter Reviews in June 2026: User Ratings, Pros & Cons
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ZipRecruiter Reviews & Ratings
Spotsaas Editor’s POV
ZipRecruiter has garnered an impressive reputation for its exceptional customer service, with reviewers praising the knowledgeable and helpful support staff. From Kris to CJ, Jay, and other representatives, users consistently highlight the quick and professional assistance received across various interactions. The prompt resolution of billing concerns and ...Read more
ZipRecruiter pros and cons
Efficient and friendly customer service with quick issue resolution.
Helpful assistance in navigating the website and resolving account-related concerns.
Knowledgeable and patient customer support agents.
Limited mention of the platform's features and functionalities in the reviews.
Some users encountered billing-related issues that required assistance to resolve.
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Showing 51-60 out of 10040
PN
Peg Newton
10/31/24
Kris was so helpful
Kris was so helpful! Had a question about how I could send resumes to all users on the account
JH
Joe Harrington
10/31/24
Chris helped me with my billing…
Chris helped me with my billing question. She was very helpful.
SC
Sr. Christian Price
10/30/24
Confirming my cancelation with Kris
Date of experience: October 30, 2024
LP
Lilian Petrie
10/30/24
Miguel and Nathan were both very…
Miguel and Nathan were both very knowledgeable and professional. Nathan walked me thruough the features and tools for my job posting. Miguel answered all of my questions regarding activating my email and billing/credit card questions.
LG
Lindsay Gibson
10/24/24
Kris B
Kris B. helped me out today with some billing issues. She provided me with great customer service. Really appreciated it!
NJ
Nick J
10/24/24
After using other free sites to find an…
After using other free sites to find an employee, I decided to use ZipRecruiter since I was familiar with it during my employee days. I was able to find exactly who I needed within the first day. Great site for employees and employers.
SW
Selena Wray
10/22/24
Dionne was AMAZing!
Dionne was AMAZing!! Made a complicated item easy and solved multiple credit resolutions.
D
Davia
10/22/24
Great Customer Service!
Kris B. was super helpful when I called with billing questions! Great customer service!
CK
Craig Konkle
10/22/24
add screening questions with kris
Date of experience: October 22, 2024
DB
David Bostick
10/22/24
Chris did a great job helping with my…
Chris did a great job helping with my billing!!!
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].