9.8
Spot Score
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ZipRecruiter has garnered an impressive reputation for its exceptional customer service, with reviewers praising the knowledgeable and helpful support staff. From Kris to CJ, Jay, and other representatives, users consistently highlight the quick and professional assistance received across various interactions. The prompt resolution of billing concerns and ...Read more
Efficient and friendly customer service with quick issue resolution.
Helpful assistance in navigating the website and resolving account-related concerns.
Knowledgeable and patient customer support agents.
Limited mention of the platform's features and functionalities in the reviews.
Some users encountered billing-related issues that required assistance to resolve.
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Showing 571-580 out of 10040
CE
Cal Efshar
11/04/23
Serenity is the Best
ZipRecruiter has a very dedicated professional understanding sales service support. Serenity is our agent who has coincidentally been therefore and she should be recogized in high esteem.
AH
allen hobbs
11/02/23
I worked with Miguel to update my…
I worked with Miguel to update my credit card information and renew the account. He listened/heard and handled my request.
S
Sam
11/01/23
Miguel was very helpful in solving my…
Miguel was very helpful in solving my issue with logging in, and clearing the log in verification from my account!
JM
Jason Murry
11/01/23
Miguel was helpful
Date of experience: November 02, 2023
SH
Stacy Howard
11/01/23
Miguel helped me reactivate our account…
Miguel helped me reactivate our account and showed me how to duplicate a job so I didn't have to start from the beginning. He was very personable and polite. I greatly appreciated his help.
PW
Perry Weisberg
11/01/23
Miguel helped me close the job
Miguel helped me close the job. It was very easy working with your company and I will go through Zip Recruiter on my next hire.
D
Domnique
10/31/23
An accident was made on my account
An accident was made on my account, I contacted customer care and was given Miguel. He was great at listening and answering my questions. He went above and beyond on how I can access other information on my account. I wish every agent was like Miguel.
SY
Sandra Young
10/31/23
MAGUEL C.,
MAGUEL C., Thank you for helping me with my checking account auto renewal date. -Sandra
AW
Anita West
10/31/23
Migul was excellent with helping me
Date of experience: November 01, 2023
CB
Chelsea Belasco
10/30/23
Kia was great
Kia was great. She recognized I was overwhelmed with a big to-do list and made suggestions to make my employee search more convenient.
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