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9.8

Spot Score

ZipRecruiter - Applicant Tracking System

ZipRecruiter Reviews in June 2025: User Ratings, Pros & Cons

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4.6

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ZipRecruiter Reviews & Ratings

4.6

Excellent

Based on 10388 ratings & 10040 reviews

Rating Distribution

Excellent

(10040)

Very Good

(0)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review

ZipRecruiter has garnered an impressive reputation for its exceptional customer service, with reviewers praising the knowledgeable and helpful support staff. From Kris to CJ, Jay, and other representatives, users consistently highlight the quick and professional assistance received across various interactions. The prompt resolution of billing concerns and ...Read more

ZipRecruiter pros and cons

  • Efficient and friendly customer service with quick issue resolution.

  • Helpful assistance in navigating the website and resolving account-related concerns.

  • Knowledgeable and patient customer support agents.

  • Limited mention of the platform's features and functionalities in the reviews.

  • Some users encountered billing-related issues that required assistance to resolve.

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Showing 531-540 out of 10040

AC

Ashley Campbell

12/03/23

5 out of 5

Job Posting Help

Krystal was very helpful to post for my new hiring position. She answered all my questions, easily helped me navigate the website and waited on the phone with me as I was completing everything and getting the ad active. Thank you.

PO

philip ojebor

12/03/23

5 out of 5

Resume database assitance- crystal

Date of experience: December 04, 2023

PM

Pat M

12/01/23

5 out of 5

"I've used ZipRecruiter as a job seeker and a Recruiter"

What do you like best about ZipRecruiter? As a recruiter I get quick, qualified candidates. What do you dislike about ZipRecruiter? Nothing to dislike! ZipRecruiter is a solid company. What problems is ZipRecruiter solving and how is that benefiting you? Finding quality talent is job 1.

SS

Sandy Smucker

11/30/23

5 out of 5

Crystal was very helpful with editing…

Crystal was very helpful with editing my job!

HC

Hilario Caro

11/30/23

5 out of 5

Job ad assistance

She helped me a lot. She was great. Her name is Crystal. She is to helpful.

DI

Dora Iakovides

11/29/23

5 out of 5

Miguel was amazing and was able to help…

Miguel was amazing and was able to help me with my plan change. Thank you

J

Janet

11/29/23

5 out of 5

Candidate Navigation

Krystal displayed both expertise and excellence in how she aided us in understanding how Candiates Navigate the Platform and how Ziprecruiter assists us in obtaining optimal candidates.

SL

Shelley Lane

11/29/23

5 out of 5

Miguel did a great job

Miguel did a great job. He changed my email so my saved searches should start coming again tomorrow

KH

Kerry Hitt

11/29/23

5 out of 5

Krystal is an excellent representative…

Krystal is an excellent representative for your company! Her efficiency, personal attention to detail and willingness to help is a breath of fresh air in today's normal digital jungle of impersonal assistance! Finding employees like her is a testament of your job searching abilities! Thank you for a pleasant experience! Kerry Hitt

DD

Darryl Daignault

11/28/23

5 out of 5

Thank you Krystal for your help

Krystal listened to my request and was able to get a quick resolve on a billing concern that I had.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].