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9.8

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ZipRecruiter - Applicant Tracking System

ZipRecruiter Reviews in June 2025: User Ratings, Pros & Cons

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4.6

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ZipRecruiter Reviews & Ratings

4.6

Excellent

Based on 10388 ratings & 10040 reviews

Rating Distribution

Excellent

(10040)

Very Good

(0)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review

ZipRecruiter has garnered an impressive reputation for its exceptional customer service, with reviewers praising the knowledgeable and helpful support staff. From Kris to CJ, Jay, and other representatives, users consistently highlight the quick and professional assistance received across various interactions. The prompt resolution of billing concerns and ...Read more

ZipRecruiter pros and cons

  • Efficient and friendly customer service with quick issue resolution.

  • Helpful assistance in navigating the website and resolving account-related concerns.

  • Knowledgeable and patient customer support agents.

  • Limited mention of the platform's features and functionalities in the reviews.

  • Some users encountered billing-related issues that required assistance to resolve.

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Showing 501-510 out of 10040

TN

Tyler Nall

12/19/23

5 out of 5

Kristal was very helpful in helping me…

Kristal was very helpful in helping me with my billing issue.

CV

Connie Veenbaas

12/19/23

5 out of 5

Helped with an accidental purchase

Helped with an accidental purchase. Krystal

MC

Mitzi Commosioung

12/19/23

5 out of 5

Krystal .

Krystal .. help me close out acccounts

JB

Jocelyn Barrientos

12/19/23

5 out of 5

Miguel-Billing Question

I recently called in for billing questions and Miguel was able to assist me right away. He has great customer services very kind and professional.

MC

Mitzi Commosioung

12/19/23

5 out of 5

Krystal .

Krystal .. help me close out acccounts

TN

Tyler Nall

12/19/23

5 out of 5

Kristal was very helpful in helping me…

Kristal was very helpful in helping me with my billing issue.

JB

Jocelyn Barrientos

12/19/23

5 out of 5

Miguel-Billing Question

I recently called in for billing questions and Miguel was able to assist me right away. He has great customer services very kind and professional.

CV

Connie Veenbaas

12/19/23

5 out of 5

Helped with an accidental purchase

Helped with an accidental purchase. Krystal

SA

Sarkis Adajian

12/18/23

5 out of 5

Jibreel Smith was absolutely…

Jibreel Smith was absolutely incredible. He stayed with me on the phone for an hour to resolve an issue we had. Not only did he resolve it but he made sure to update me throughout the whole call. Jibreel, thank you. One of the best customer service experiences of my life.

SA

Sarkis Adajian

12/18/23

5 out of 5

Jibreel Smith was absolutely…

Jibreel Smith was absolutely incredible. He stayed with me on the phone for an hour to resolve an issue we had. Not only did he resolve it but he made sure to update me throughout the whole call. Jibreel, thank you. One of the best customer service experiences of my life.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].