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9.8

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ZipRecruiter - Applicant Tracking System

ZipRecruiter Reviews in June 2025: User Ratings, Pros & Cons

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4.6

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ZipRecruiter Reviews & Ratings

4.6

Excellent

Based on 10388 ratings & 10040 reviews

Rating Distribution

Excellent

(10040)

Very Good

(0)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review

ZipRecruiter has garnered an impressive reputation for its exceptional customer service, with reviewers praising the knowledgeable and helpful support staff. From Kris to CJ, Jay, and other representatives, users consistently highlight the quick and professional assistance received across various interactions. The prompt resolution of billing concerns and ...Read more

ZipRecruiter pros and cons

  • Efficient and friendly customer service with quick issue resolution.

  • Helpful assistance in navigating the website and resolving account-related concerns.

  • Knowledgeable and patient customer support agents.

  • Limited mention of the platform's features and functionalities in the reviews.

  • Some users encountered billing-related issues that required assistance to resolve.

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Showing 491-500 out of 10040

AH

Ashley Hulan

12/26/23

5 out of 5

Best customer service help!!!

Kristal was so knowledgeable and helpful! She walked me through how to navigate and utilize the system!

TT

Tesfalem Tegegn

12/26/23

5 out of 5

she is well Experienced she told me how…

she is well Experienced she told me how to utilyaze Resume Database she looked in too our dashboard if we misse anything and im happy about the service.

AH

Ashley Hulan

12/26/23

5 out of 5

Best customer service help!!!

Kristal was so knowledgeable and helpful! She walked me through how to navigate and utilize the system!

TT

Tesfalem Tegegn

12/26/23

5 out of 5

she is well Experienced she told me how…

she is well Experienced she told me how to utilyaze Resume Database she looked in too our dashboard if we misse anything and im happy about the service.

CW

Charlene Williams / Andrea Lan

12/21/23

5 out of 5

Appreciative

Molly Mahoney, was easy to work with. She walked me right through the process. She was very professional and informative. Today 12/22/23 I closed out the job posting with the assistance of Miguel and he was very helpful, pleasant. It was an easy walked through with him as well. Thank you and we will be using you again. Happy holiday!

CW

Charlene Williams / Andrea Lan

12/21/23

5 out of 5

Appreciative

Molly Mahoney, was easy to work with. She walked me right through the process. She was very professional and informative. Today 12/22/23 I closed out the job posting with the assistance of Miguel and he was very helpful, pleasant. It was an easy walked through with him as well. Thank you and we will be using you again. Happy holiday!

YE

Yolanda Emodogo

12/20/23

5 out of 5

Miguel was super helpful

Miguel was super helpful. He was able to walk me through how to share a job link in a flash. He is very thorough and made sure to answer all of my questions.

KF

Kimberly Ferrizzi

12/20/23

5 out of 5

Miguel was friendly and quickly able to…

Miguel was friendly and quickly able to assist me with cancelling my account. I was having difficulty because there was a bug in the system, but Miguel made the process easy and stress free.

YE

Yolanda Emodogo

12/20/23

5 out of 5

Miguel was super helpful

Miguel was super helpful. He was able to walk me through how to share a job link in a flash. He is very thorough and made sure to answer all of my questions.

KF

Kimberly Ferrizzi

12/20/23

5 out of 5

Miguel was friendly and quickly able to…

Miguel was friendly and quickly able to assist me with cancelling my account. I was having difficulty because there was a bug in the system, but Miguel made the process easy and stress free.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].