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9.8

Spot Score

ZipRecruiter - Applicant Tracking System

ZipRecruiter Reviews in June 2026: User Ratings, Pros & Cons

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4.6

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ZipRecruiter Reviews & Ratings

4.6

Excellent

Based on 10388 ratings & 10040 reviews

Rating Distribution

Excellent

(10040)

Very Good

(0)

Good

(0)

Poor

(0)

Terible

(0)

Spotsaas Editor’s POV

ZipRecruiter has garnered an impressive reputation for its exceptional customer service, with reviewers praising the knowledgeable and helpful support staff. From Kris to CJ, Jay, and other representatives, users consistently highlight the quick and professional assistance received across various interactions. The prompt resolution of billing concerns and ...Read more

ZipRecruiter pros and cons

  • Efficient and friendly customer service with quick issue resolution.

  • Helpful assistance in navigating the website and resolving account-related concerns.

  • Knowledgeable and patient customer support agents.

  • Limited mention of the platform's features and functionalities in the reviews.

  • Some users encountered billing-related issues that required assistance to resolve.

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Showing 41-50 out of 10040

M

ML

11/05/24

5 out of 5

Kris B

Kris B. provided great assistance and feedback, she was very transparent. I appreciate her help!

VO

Valentine Oswald

11/05/24

5 out of 5

Kristal.G - Platform tutorial

Kristal was patient, experience, polite and answered all my questions.

J

Jojo

11/05/24

5 out of 5

owner

Rep Kristal help me to go through whole account and tutorial. Wonderful service

BK

Barbara Kutcher

11/05/24

5 out of 5

Crystal Jo was very helpful in guiding…

Crystal Jo was very helpful in guiding me through the newer version--am a long time satisfiee customer.

KG

Keila Gamraoui

11/04/24

5 out of 5

Great Customer Service

Chris from customer service was helpful and friendly when I wanted to close our companies daily subscription. She was informative and effective. Very pleased with the service.

FA

Fadi Alhammuri

11/04/24

5 out of 5

Kris helped with my Billing Concerns…

Kris helped with my Billing Concerns and got me to redo this again in the very near future. She was awesome

AS

Adrian Sanchez

11/03/24

5 out of 5

KRIS helped me editing my job

KRIS helped me editing my job. She was very friendly and efficient

DB

Dotsy Bednor

11/01/24

5 out of 5

Miguel

Miguel - understood and fixed my issue with my account. Quick and easy.

PC

Penny Crawford

10/31/24

5 out of 5

Chris was a wonderful help

Chris was a wonderful help. She helped me to update the user and explained how to navigate the page for posting and invoices.

MJ

Marques Johnson

10/31/24

5 out of 5

Account Confusion

Kris helped me w/ me un confuse my plan. I made some errors online and she got it corrected for me.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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