9.8
Spot Score
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ZipRecruiter has garnered an impressive reputation for its exceptional customer service, with reviewers praising the knowledgeable and helpful support staff. From Kris to CJ, Jay, and other representatives, users consistently highlight the quick and professional assistance received across various interactions. The prompt resolution of billing concerns and ...Read more
Efficient and friendly customer service with quick issue resolution.
Helpful assistance in navigating the website and resolving account-related concerns.
Knowledgeable and patient customer support agents.
Limited mention of the platform's features and functionalities in the reviews.
Some users encountered billing-related issues that required assistance to resolve.
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Showing 481-490 out of 10040
AT
Amanda T
01/04/24
ZipRecruiter customer service
Krystal at ZipRecruiter was very helpful and friendly. She helped me get back into my account easily and quickly.
RC
Rhodney Cook
01/02/24
Was having issues getting into my account
Was having issues getting into my account to post a job. Miguel was very helpful in finding the issue and walking me through to get me back on my account.
AU
Anonymous User
01/02/24
"Provide great choices for positions that fit my skills and experience."
What do you like best about ZipRecruiter? The regular emails with details on available postions in my area. What do you dislike about ZipRecruiter? There are occassional positions posted that do not fit my level of education. What problems is ZipRecruiter solving and how is that benefiting you? It helps to eliminate jobs that do not fit my criteria.
MD
Mark Draper
01/01/24
Miguel was great helping us to repost a…
Miguel was great helping us to repost a job to a different location. He walked us through step by step.
PL
Prinic Lewis
01/01/24
Miguel was very helpful with getting my…
Miguel was very helpful with getting my account back up and logging back in to my account
KW
Karen Wilson
01/01/24
Miguel was awesome
Miguel was awesome. He corrected my issue and account verification.
MD
Mike Dykema
01/01/24
Miguel
Miguel - clearing email block issues. Very quick and prompt handling the issue. Very professional, great support!
WA
William A OConnell
12/31/23
There was a billing issue and my call…
There was a billing issue and my call representative Serenity could not have been more kind or understanding. The issue was handled immediately and with total professionalism. Thank you Zip recruiter for having great customer service and Thank you Serenity for your assistance !
FD
Farah Daniels
12/31/23
Billing Expertise
Kristal was amazing at helping us sort through our invoices. We are new to Zip, and did not understand our charges. She was able to process a refund for our company, which we deeply appreciate. She was patient and explained everything super clearly. We will definitely be using Zip again in the future!
NG
Napoleon Galit
12/27/23
Cant Log in as a employer. fixed by Crystal
Ms. Crystal was very patient and understanding about my situation and she was able to resolved my problem.
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