9.8
Spot Score
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ZipRecruiter has garnered an impressive reputation for its exceptional customer service, with reviewers praising the knowledgeable and helpful support staff. From Kris to CJ, Jay, and other representatives, users consistently highlight the quick and professional assistance received across various interactions. The prompt resolution of billing concerns and ...Read more
Efficient and friendly customer service with quick issue resolution.
Helpful assistance in navigating the website and resolving account-related concerns.
Knowledgeable and patient customer support agents.
Limited mention of the platform's features and functionalities in the reviews.
Some users encountered billing-related issues that required assistance to resolve.
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Showing 461-470 out of 10040
NM
Nachee Miller
01/10/24
Resolved my issue
Resolved my issue. Thank you Crystal!
PL
Paige LoPour
01/10/24
Miguel was excellent to speak with…
Miguel was excellent to speak with today. He was very knowledgeable about the questions I had regarding reposting a job versus duplicating a job. He was able to help instruct me about the best way to move forward in the future in order to make the process easier to manage on my end. He helped facilitate the closing of the my job posting today as well.
LB
Lori Bryan
01/10/24
Question answered
Miguel was able to answer my question quickly and resolve the mistake that I made when placing an order.
FF
First Freedom
01/10/24
Zip Recruiters Support Staff
Zip Recruiters support staff are ready to help you with your posting. They give ideas on re-wording the ad, and have the expertise to really set up an effective marketing tool. I highly recommend them! Chelsea and Shante were especially invaluable!
E
Earlene
01/09/24
Duplicate Listing
Crystal was very helpful in showing me how to duplicate my job to multiple cities. She was pleasant and very knowledgable!
J
jenrohrbach
01/08/24
Miguel was amazing
Miguel was amazing. So patient & got me everything I needed with one call. Billing, credit card change, password change, reposting positions. He stayed with me & walked me through every step. Great experience!
HL
Harry Lohstroh
01/08/24
Billing issues
Billing issues, Krystal helped me with a billing issue today, she was super friendly and extremely helpful today. I hope if I ever have any other reason to call in I can speak with her. Excellent customer service abilities.
DH
Denise H
01/08/24
"ZipRecruiter Is Excellent!"
What do you like best about ZipRecruiter? I have been using ZipRecruiter for years and would recomment it to anyone who is looking for a job. I used it 12 years ago when I got laid off and found an excellent job. I was just laid off again due to downsizing and have been using ZipRecruiter again to find a new job. I love the fact that you can set up your account and then search for jobs by job title or location. Then ZipRecruiter sends e-mails to you every day with jobs fitting your search ...
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LS
Loretta Smith
01/08/24
Miguel was awesome and very…
Miguel was awesome and very knowledgeable about all 3 questions that I asked.
AL
Audrey Locklear
01/08/24
The rep Miguel was extremely helpful in… helping to close out our account
The rep Miguel was extremely helpful in helping me close out our job listing.
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