9.8
Spot Score
ZipRecruiter Reviews in June 2026: User Ratings, Pros & Cons
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ZipRecruiter Reviews & Ratings
Spotsaas Editor’s POV
ZipRecruiter has garnered an impressive reputation for its exceptional customer service, with reviewers praising the knowledgeable and helpful support staff. From Kris to CJ, Jay, and other representatives, users consistently highlight the quick and professional assistance received across various interactions. The prompt resolution of billing concerns and ...Read more
ZipRecruiter pros and cons
Efficient and friendly customer service with quick issue resolution.
Helpful assistance in navigating the website and resolving account-related concerns.
Knowledgeable and patient customer support agents.
Limited mention of the platform's features and functionalities in the reviews.
Some users encountered billing-related issues that required assistance to resolve.
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Showing 441-450 out of 10040
LD
Lynn Drill
01/17/24
Exceptional Customer Service-Very…
Exceptional Customer Service-Very Professional and personable. Handled my problem within 5 minutes. Thank you Krystal
MB
Monica Bechan
01/17/24
Miguel has done a great job explaining…
Miguel has done a great job explaining the feature, removing the traffic and was helpful in getting me to understand how best to use Ziprecruiter
LS
Lois Stanton
01/17/24
Miguel
Miguel, was very helpful with editing the job post. Thank you.
S
sherry
01/16/24
Krystal
Krystal was amazing talking me through my account. I needed that second set of eyes to help direct me through solving my issue, and she was friendly, patient, and so very, very nice!
LM
Lina Martinez
01/16/24
Miguel helped me with my login issue he…
Miguel helped me with my login issue he was very polite and quick on fixing my issue took less than 10 minutes great customer service.
LC
Lori Colasanti
01/16/24
Michael Merriman with ZipRecruiter is the best!!
Michael Merriman with ZipRecruiter is the best sales rep ever! He knows exactly how to be supportive and suggest new ideas. I have loved working with him!
PS
Pamela Stewart
01/15/24
Miguel was very helpful with closing out the job
Miguel was very helpful. I was asking about moving on to the next part of the hiring process and stopping the resumes from coming and he helped with closing out the job.
PF
petrified forest
01/15/24
Krystal- navigation help
Krystal was very helpful in answering my questions clearly and walking me through the platform and how to use it as well as tailoring the posting to my requirements for the job being posted.
MJ
Mark Janowiak
01/15/24
Miguel was very helpful logging in and…
Miguel was very helpful logging in and clearing an email block.
BD
Ben De Silva
01/14/24
Great customer service with Miguel
Great customer service with Miguel. Helped me login and fix issues.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].