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9.8

Spot Score

ZipRecruiter - Applicant Tracking System

ZipRecruiter Reviews in July 2025: User Ratings, Pros & Cons

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4.6

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ZipRecruiter Reviews & Ratings

4.6

Excellent

Based on 10388 ratings & 10040 reviews

Rating Distribution

Excellent

(10040)

Very Good

(0)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review

ZipRecruiter has garnered an impressive reputation for its exceptional customer service, with reviewers praising the knowledgeable and helpful support staff. From Kris to CJ, Jay, and other representatives, users consistently highlight the quick and professional assistance received across various interactions. The prompt resolution of billing concerns and ...Read more

ZipRecruiter pros and cons

  • Efficient and friendly customer service with quick issue resolution.

  • Helpful assistance in navigating the website and resolving account-related concerns.

  • Knowledgeable and patient customer support agents.

  • Limited mention of the platform's features and functionalities in the reviews.

  • Some users encountered billing-related issues that required assistance to resolve.

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Showing 4381-4390 out of 10040

BS

Brad Shinavar and Jessie Laiken

11/22/19

5 out of 5

Excellent customer service and support staff

We have used ZipRecruiter for several years and we have found many qualified candidates. I’d like to comment on my experience tonight because they’re customer service is always excellent with questions and support. I called and spoke with Miguel this evening and he helped us with a billing issue triggered by our credit card company. He was able to help reactivate my account immediately and answer all our questions. He also helped trouble shoot questions we had about the users on our account ...

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BD

Blaine Dornan

11/21/19

5 out of 5

Small family business they really care…

Small family business they really care about their clients

VP

Vicky Pierman

11/21/19

5 out of 5

Miguel was so helpful today

Miguel was so helpful today. I first "live chatted" with Fernand, who was completely a disaster, so I called in and spoke with Miguel. He not only helped me with a glitch in our login, but also reviewed my posting and gave me some helpful tips to get the right hire. THANKS MIGUEL!

JA

Jason Athan

11/21/19

5 out of 5

great service ricky

Date of experience: November 22, 2019

BP

Barbara Pinto-Choate

11/21/19

5 out of 5

Taylor H Review

Taylor H helped me with defining my search options and closing one of our ads. He was knowledgable and very thorough with his explanations so we could accomplish both tasks. Thank you, Barbara Pinto-Choate

LW

Lucas W

11/21/19

5 out of 5

"ZipRecruiter is phenomenal weapon to use in the fight to find the right job for you!"

What do you like best about ZipRecruiter? I love how ZipRecruiter streamlines the communication process between employer and potential employee! As a government contractor, I am hardly ever promised long term employment but, with ZipRecruiter, all of the stress that comes with a potential job change is all but removed! What do you dislike about ZipRecruiter? The one thing that I would change is that I wish ZipRecruiter would allow you to customize job searches based on the time of type work ...

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CA

Christine Ahr

11/21/19

5 out of 5

Nicole is fabulous!!!!

Date of experience: November 22, 2019

GM

Gage M

11/21/19

5 out of 5

"A Must!"

What do you like best about ZipRecruiter? I love how easy and transparent it is to apply, search, and find jobs. I have now found three fulfilling jobs i've found thanks to zip recruiter. One job I didn't even have to apply to, they found my profile and contacted me. There is always daily updates on my feed of new jobs and ones that I may like based on my experience, giving me opportunity to expand my work experience. What do you dislike about ZipRecruiter? In my profession, I am in a ...

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JS

Judy Sanabria

11/21/19

5 out of 5

Miguel was fantastic in setting up my…

Miguel was fantastic in setting up my account with Zip Recruiter! Very patient and helped me make all the selections to help us find the right candidate. Thank you Miguel!!!!

DE

Dmitry Erofeev

11/21/19

5 out of 5

I would like to give two thumbs up to…

I would like to give two thumbs up to Miguel, He was very helpful with his advice and explanations.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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