9.8
Spot Score
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ZipRecruiter has garnered an impressive reputation for its exceptional customer service, with reviewers praising the knowledgeable and helpful support staff. From Kris to CJ, Jay, and other representatives, users consistently highlight the quick and professional assistance received across various interactions. The prompt resolution of billing concerns and ...Read more
Efficient and friendly customer service with quick issue resolution.
Helpful assistance in navigating the website and resolving account-related concerns.
Knowledgeable and patient customer support agents.
Limited mention of the platform's features and functionalities in the reviews.
Some users encountered billing-related issues that required assistance to resolve.
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Showing 4261-4270 out of 10040
JK
Jennifer Krejsa
12/18/19
Scott was very patient and answered all…
Scott was very patient and answered all my questions.
PS
Paul Smith
12/18/19
Miguel does a great job!!!
Miguel does a great job!!! He helped me greatly to get the account updated and copies of transactions. Thanks!!!
DJ
Dineen Johnson
12/18/19
Miguel
Miguel - thanks for helping me understand the different cost to post jobs. Awesome service :)
HS
Hasmig(jasmine) sherbetdjian
12/18/19
Miguel
I called spoke with Miguel, He went above and beyond to help me to update and go over how to sign on and review candidates. Show me steps to review candidates. His a keeper
CP
Cynthia Paul
12/18/19
Miguel was a great help to me in…
Miguel was a great help to me in answering simple question and updating my account. (My usual account manager was not available, but Miguel was able to quickly look at my account and see what was happening.) He was also quite informative about other services ZipRecruiter provides.
DJ
Dineen Johnson
12/18/19
Miguel
Miguel - thanks for helping me understand the different cost to post jobs. Awesome service :)
LM
Leslie Monday
12/18/19
Scott was a pleasure to work with this morning.
This morning when I came into work I opened my ZR account and it showed that we had an extra 10 job slots available. I was a little confused, so I tried to reach out to my rep, who may not have been in the office yet due to the time difference across the country, so I gave the 800 # a call. I got the pleasure to speak with Scott this morning about my troubles. Not only did he answer my questions in why our account was so different this morning than yesterday afternoon, but gave me some ...
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PS
Paul Smith
12/18/19
Miguel does a great job!!!
Miguel does a great job!!! He helped me greatly to get the account updated and copies of transactions. Thanks!!!
JB
Jessie Banks
12/18/19
Great customer service!
Date of experience: December 19, 2019
JK
Jennifer Krejsa
12/18/19
Scott was very patient and answered all…
Scott was very patient and answered all my questions.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
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