9.8
Spot Score
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ZipRecruiter has garnered an impressive reputation for its exceptional customer service, with reviewers praising the knowledgeable and helpful support staff. From Kris to CJ, Jay, and other representatives, users consistently highlight the quick and professional assistance received across various interactions. The prompt resolution of billing concerns and ...Read more
Efficient and friendly customer service with quick issue resolution.
Helpful assistance in navigating the website and resolving account-related concerns.
Knowledgeable and patient customer support agents.
Limited mention of the platform's features and functionalities in the reviews.
Some users encountered billing-related issues that required assistance to resolve.
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Showing 411-420 out of 10040
RH
Rebecca Hinz
02/13/24
Kristal-Billing Questions
Very helpful and resolved a huge billing issue!!!!
BA
Brenda Adams
02/13/24
Miguel was great!
Miguel was extremely helpful in assisting me with invoice payments to get our account active again. He was polite and very patient with me. Great customer service!
A
Amy
02/12/24
Very user friendly platform
Very user friendly platform - we are a small handyman company who hires in different areas of our state and its really nice to be able to post an ad for a couple of days and have 15+ applicants - then i shut down my ad and proceed to message applicants that appear to be qualified. This is great for small business and would recommend hands down
AS
Aaron Suhre
02/12/24
Miguel was helpful and patient as I…
Miguel was helpful and patient as I could not get the issue resolved. He gave me other options that worked and was very knowledgeable.
NC
Nicholas Carbone
02/11/24
Miguel
Miguel - Helpful with account verification and changing monthly resume credits from 150 to 100.
HG
Hannah Gokee
02/11/24
Miguel was very helpful in regaining…
Miguel was very helpful in regaining access to my locked account.
BA
Byron Acosta
02/11/24
Miguel was very patient and helpful
I was just on the phone with Miguel. He was very helpful and patient in walking me through my job post. He was able to verify that my current job posting was closed. I never felt rushed. He was very calm and understanding if I didn't know how to do something.
MS
Mitchell Sigesmund
02/08/24
Miguel C
Miguel C Miguel was extremely helpful with my request. He went through my billing statements and was able to help me get the information i needed. He also helped explain how my account worked and the charges with them. He made my experience very easy and im very satisfied with his help
EF
Ethan Finkiel
02/08/24
She went through every step with me so…
She went through every step with me so patiently. She’s very knowledgeable in her work and I look forward to working with her again☺️
CP
Crystal Polston
02/08/24
Krystal - Help with Invite to Apply
Took the time to show me some easy ways to invite and email candidates directly. Showed how I could have direct access to Resume Database for more viable candidates.
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