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9.8

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ZipRecruiter - Applicant Tracking System

ZipRecruiter Reviews in July 2025: User Ratings, Pros & Cons

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4.6

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ZipRecruiter Reviews & Ratings

4.6

Excellent

Based on 10388 ratings & 10040 reviews

Rating Distribution

Excellent

(10040)

Very Good

(0)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review

ZipRecruiter has garnered an impressive reputation for its exceptional customer service, with reviewers praising the knowledgeable and helpful support staff. From Kris to CJ, Jay, and other representatives, users consistently highlight the quick and professional assistance received across various interactions. The prompt resolution of billing concerns and ...Read more

ZipRecruiter pros and cons

  • Efficient and friendly customer service with quick issue resolution.

  • Helpful assistance in navigating the website and resolving account-related concerns.

  • Knowledgeable and patient customer support agents.

  • Limited mention of the platform's features and functionalities in the reviews.

  • Some users encountered billing-related issues that required assistance to resolve.

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Showing 4151-4160 out of 10040

JS

Jeff Stewart

01/14/20

5 out of 5

Manuel was great

Manuel responded to 3 questions for me, and all were addressed clearly and quickly.

CK

Catherine Keane

01/14/20

5 out of 5

Scott

Scott was very helpful and friendly today.

NL

Natalie Leon

01/14/20

5 out of 5

Scott was extremely helpful and…

Scott was extremely helpful and knowledgeable. He was willing to take the time to go over my job posts in detail and helped me pick out the right plan for my business. I could not speak more highly of him.

JA

Jeff A

01/13/20

5 out of 5

Tana was very helpful with my question…

Tana was very helpful with my question and offered suggestions on improving my job posting

LB

Lisa Benson

01/13/20

5 out of 5

Taylor resolved my issue and was very…

Taylor resolved my issue and was very professional. Wish we had more in customer service like him.

TS

The Summit Nursing and Rehab

01/13/20

5 out of 5

Will was awesome

Will was awesome! I called with a question and he walked me through the entire site!!!

J

Justine

01/13/20

5 out of 5

Scott really helped to eliminate the…

Scott really helped to eliminate the useless resumes that we had been receiving & he also explained more about how ZipRecruiter works and how to benefit from the website! A great help!!!

AU

Anonymous User

01/10/20

5 out of 5

"Useful"

What do you like best about ZipRecruiter? You can filter for location, distance, title What do you dislike about ZipRecruiter? That you cannot filter for job requirements What problems is ZipRecruiter solving and how is that benefiting you? I like using it to apply to jobs quickly, and to filter through searches

AU

Anonymous User

01/10/20

5 out of 5

"One of the best job portals."

What do you like best about ZipRecruiter? It helped me filter the exact position I was looking for. What do you dislike about ZipRecruiter? There are fewer jobs compared to other job portals. But the good thing is that most of the jobs mentioned here are genuine. What problems is ZipRecruiter solving and how is that benefiting you? There are fewer jobs compared to other job portals. But the good thing is that most of the jobs mentioned here are genuine.

AU

Anonymous User

01/10/20

5 out of 5

"Incredible Pool of Applicants"

What do you like best about ZipRecruiter? I loved the rapid rate of applications I received when using ZipRecruiter. So many other platforms could take days to get an applicant or two. With ZipRecruiter, I had multiple qualified candidates within the hour. What do you dislike about ZipRecruiter? I wish ZipRecruiter allowed you to view applicants even after your subscription has ended. I understand not being able to receive new applications, but believe old applicant should still be able to ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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