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9.8

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ZipRecruiter - Applicant Tracking System

ZipRecruiter Reviews in July 2025: User Ratings, Pros & Cons

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4.6

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ZipRecruiter Reviews & Ratings

4.6

Excellent

Based on 10388 ratings & 10040 reviews

Rating Distribution

Excellent

(10040)

Very Good

(0)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review

ZipRecruiter has garnered an impressive reputation for its exceptional customer service, with reviewers praising the knowledgeable and helpful support staff. From Kris to CJ, Jay, and other representatives, users consistently highlight the quick and professional assistance received across various interactions. The prompt resolution of billing concerns and ...Read more

ZipRecruiter pros and cons

  • Efficient and friendly customer service with quick issue resolution.

  • Helpful assistance in navigating the website and resolving account-related concerns.

  • Knowledgeable and patient customer support agents.

  • Limited mention of the platform's features and functionalities in the reviews.

  • Some users encountered billing-related issues that required assistance to resolve.

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Showing 4141-4150 out of 10040

JT

Joshua Thomas

01/20/20

5 out of 5

Bill problems.

Keya was able to help me with my bill when it was messed up! She’s awesome. Thanks for the support. Highly recommend this company and her.

GM

Gary Maffettone

01/19/20

5 out of 5

Scott was helpful,patient and got all…

Scott was helpful,patient and got all my concerns resolved

SP

Stephanie Poupko

01/16/20

5 out of 5

Miguel helped me so much!

Miguel helped me so much!! I was having lots of trouble loging in to my account. He did not give up till I was all set. thank you so much

JJ

Janett Jones

01/16/20

5 out of 5

Scott was Perfect

Date of experience: January 17, 2020

JB

Judith Bell

01/15/20

5 out of 5

Scott was very helpful regarding free…

Scott was very helpful regarding free trial, more information about how to use Zip recruiter. All in all, great.

RS

Reginald Singh

01/15/20

5 out of 5

Nicole was fantastic

Nicole was fantastic. She helped me navigate my dashboard and also informed me about the resume database feature which i was not aware of. She was great.

DJ

Dan Jensen

01/15/20

5 out of 5

Review of Wil

Wil was very helpful.

LR

Laurie Roth

01/15/20

5 out of 5

Kia did an excellent job!

Date of experience: January 16, 2020

LS

Larry Sammons

01/15/20

5 out of 5

great job

great job Miguel bulk email

LI

Lisa Iannizoto

01/14/20

5 out of 5

I spoke with Sarah Ryndak and she…

I spoke with Sarah Ryndak and she helped me with several questions and she was extremely knowledgeable and very professional. I truly appreciate the time she spent with me. Thank you. Lisa Iannizoto

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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