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9.8

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ZipRecruiter - Applicant Tracking System

ZipRecruiter Reviews in July 2025: User Ratings, Pros & Cons

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4.6

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ZipRecruiter Reviews & Ratings

4.6

Excellent

Based on 10388 ratings & 10040 reviews

Rating Distribution

Excellent

(10040)

Very Good

(0)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review

ZipRecruiter has garnered an impressive reputation for its exceptional customer service, with reviewers praising the knowledgeable and helpful support staff. From Kris to CJ, Jay, and other representatives, users consistently highlight the quick and professional assistance received across various interactions. The prompt resolution of billing concerns and ...Read more

ZipRecruiter pros and cons

  • Efficient and friendly customer service with quick issue resolution.

  • Helpful assistance in navigating the website and resolving account-related concerns.

  • Knowledgeable and patient customer support agents.

  • Limited mention of the platform's features and functionalities in the reviews.

  • Some users encountered billing-related issues that required assistance to resolve.

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Showing 4091-4100 out of 10040

A

Ana

02/03/20

5 out of 5

Thank you for your fast service and…

Thank you for your fast service and response Miss.Brittany of Customer Care Advocate.

CM

Christy Mede

02/03/20

5 out of 5

Kaile K

Kaile K. and everyone I've worked with at Ziprecruiter have been helpful helping me navigate my account and improve my job posting.

SB

Sheila Birnbach

02/03/20

5 out of 5

Kaile K - Excellent service!

Kaile K was helpful and prompt in resolving my question. She also made suggestions to help us with future recruitments. Even though we were on live chat, I could feel her desire to resolve my need. She has excellent customer service skills.

SK

Seth Krakauer

02/03/20

5 out of 5

Kolten was so very helpful!!!!

Kolten was so very helpful in getting me access since our usual user has left. Kolten explained to me the Quick Rate feature which i think is an awesome idea. Kolten was patient with me as I went thru the system. I really appreciated his guidence and professionalism. Regards Seth krakauer

MD

Michele Diamond

02/03/20

5 out of 5

Miguel was very helpful and…

Miguel was very helpful and professional when I called for assistance with reposting and editing my job board. Thank you .

JG

Jeff Guarnieri

02/03/20

5 out of 5

Scott was very helpful today and very…

Scott was very helpful today and very knowledgeable. He was able to answer all my questions and also pointed out some ways to better my search for candidates.

JU

Jonathan Umanzor

02/03/20

5 out of 5

Sherlynn Awesome Customer Service

Thank you for the awesome help. I hope the changes will bring us a bunch of new candidates.

PB

Philip Barron

02/03/20

5 out of 5

Help with website issue

Juan with helped me with a website issue I was having. He went above and beyond. Really appreciated the assist.

PF

Pat Feeney

02/03/20

5 out of 5

Soctt was Excellent customer service

Soctt was Excellent customer service. Very Pleasant and helpful!!!

E

ecaterina

02/03/20

5 out of 5

Great help

Great help, Miguel! thank you for your time! it was easy and fast!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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