9.8
Spot Score
ZipRecruiter Reviews in June 2026: User Ratings, Pros & Cons
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ZipRecruiter Reviews & Ratings
Spotsaas Editor’s POV
ZipRecruiter has garnered an impressive reputation for its exceptional customer service, with reviewers praising the knowledgeable and helpful support staff. From Kris to CJ, Jay, and other representatives, users consistently highlight the quick and professional assistance received across various interactions. The prompt resolution of billing concerns and ...Read more
ZipRecruiter pros and cons
Efficient and friendly customer service with quick issue resolution.
Helpful assistance in navigating the website and resolving account-related concerns.
Knowledgeable and patient customer support agents.
Limited mention of the platform's features and functionalities in the reviews.
Some users encountered billing-related issues that required assistance to resolve.
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Showing 401-410 out of 10040
JS
JEFF SAGER
02/19/24
I called in and spoke with Krystal…
I called in and spoke with Krystal regarding my issue with "user seats", she did a fantastic job. In addition to helping me, she was extremely patient with me.
ME
Michael Evans
02/19/24
Miguel was very helpful and has a…
Miguel was very helpful and has a gorgeous voice
GG
Gina Greco
02/19/24
Great Experience
Kristal was insightful, responsive, clear and kind! She took her time, and resolved the issue.
RS
Robert Samano
02/19/24
Easy got connected quick
Easy got connected quick, Miguel was very helpful.
RC
Raymond Casper
02/18/24
Miguel was exceptional
Miguel was exceptional. He was informed and patient. I feel more confident in knowing how to use Zip Recruiter efficiently. RC
J
JM
02/18/24
Miguel helped me on auto email-send…
Miguel helped me on auto email-send setting.
JP
James Peters
02/18/24
I was quite unhappy but Bobby Leonard saved the day.. as I had called…
I was quite unhappy with Zip as I had called a couple of times. I spoke with someone who took the time to show mehow to fix the 10 cities I have and understand how to change, monitor, and have the ability to make the site help me hire several attorneys for my La firm. Bobby Leonard was outstanding! He changed what was a mess into selection of applicants I feel good enough to hire. He saved the day! and my feeling, about Zip Jim Peters Ex. Director Law offices of Sheila Bayne.
AP
Aline Pavao
02/15/24
Cristal was knowledgeable
Cristal was knowledgeable, efficient, explained and provided examples. A pleasure to work with.
BM
Brad Malinowski
02/13/24
Krystal was a great help
Krystal was amazing. She helped me with a ton of things. I highly recommend her when having any issues.
AW
Alton White
02/13/24
Kristal - Log in Assistant
Kristal was absolutely wonderful. You only have a 5 stat rating but I would give her a 10 star rating. She made me feel very unrushed. AW
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].