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9.8

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ZipRecruiter - Applicant Tracking System

ZipRecruiter Reviews in July 2025: User Ratings, Pros & Cons

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4.6

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ZipRecruiter Reviews & Ratings

4.6

Excellent

Based on 10388 ratings & 10040 reviews

Rating Distribution

Excellent

(10040)

Very Good

(0)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review

ZipRecruiter has garnered an impressive reputation for its exceptional customer service, with reviewers praising the knowledgeable and helpful support staff. From Kris to CJ, Jay, and other representatives, users consistently highlight the quick and professional assistance received across various interactions. The prompt resolution of billing concerns and ...Read more

ZipRecruiter pros and cons

  • Efficient and friendly customer service with quick issue resolution.

  • Helpful assistance in navigating the website and resolving account-related concerns.

  • Knowledgeable and patient customer support agents.

  • Limited mention of the platform's features and functionalities in the reviews.

  • Some users encountered billing-related issues that required assistance to resolve.

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Showing 4021-4030 out of 10040

RS

Ryan Schurle

02/11/20

5 out of 5

Miguel did a great job getting me…

Miguel did a great job getting me logged back in.

NB

N Bryant

02/11/20

5 out of 5

Scott is amazing

Scott is amazing! He help me to better understand ZipRecruiter. I really appreciated his excellent level of customer services. Thank you Scott. :-)

PS

Peter Shahriari

02/11/20

5 out of 5

Miguel was very helpful with our refund…

Miguel was very helpful with our refund and was professional. Thank you Miguel.

MG

Matt Gehrman

02/11/20

5 out of 5

Johnny was very helpful getting be set…

Johnny was very helpful getting be set up with resume search and putting a pause on the current subscription.

MD

Matthew deems

02/11/20

5 out of 5

miguel was great and answered all my…

miguel was great and answered all my questions!

CV

Cheryl Vecchio

02/11/20

5 out of 5

How send link to job posting to potential candidate found through resume search

While doing a resume search for potential candidates for our job posting, I reached out via chat to find out how to appropriate reach out to someone and include a link to my job posting. Kaile was able to help me in a quick and polite manner and showed simply to copy address of the posting and email it candidate.

AB

Alex Burdge

02/11/20

5 out of 5

Zip recruiter has been a positive…

Zip recruiter has been a positive experience for my company- we were able to accomplish the hiring we needed in a timely manner. Johnny was great to work with in particular- very easy to communicate with and very attentive. Glad I worked with him on this account.

LH

Lequtitia Hardy

02/11/20

5 out of 5

Excellent 👍

Date of experience: February 12, 2020

DD

Darla Devlin

02/11/20

5 out of 5

Great service from Jesse

Date of experience: February 12, 2020

NS

Niki Shabrokh

02/11/20

5 out of 5

Great customer service

Great customer service. William helped me understand how to better post my jobs and some great ways of boosting my job visibility.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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