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9.8

Spot Score

ZipRecruiter - Applicant Tracking System

ZipRecruiter Reviews in July 2025: User Ratings, Pros & Cons

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4.6

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ZipRecruiter Reviews & Ratings

4.6

Excellent

Based on 10388 ratings & 10040 reviews

Rating Distribution

Excellent

(10040)

Very Good

(0)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review

ZipRecruiter has garnered an impressive reputation for its exceptional customer service, with reviewers praising the knowledgeable and helpful support staff. From Kris to CJ, Jay, and other representatives, users consistently highlight the quick and professional assistance received across various interactions. The prompt resolution of billing concerns and ...Read more

ZipRecruiter pros and cons

  • Efficient and friendly customer service with quick issue resolution.

  • Helpful assistance in navigating the website and resolving account-related concerns.

  • Knowledgeable and patient customer support agents.

  • Limited mention of the platform's features and functionalities in the reviews.

  • Some users encountered billing-related issues that required assistance to resolve.

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Showing 4001-4010 out of 10040

WA

Wang and Associates, LLC

02/17/20

5 out of 5

Miguel did a Good Job!

Date of experience: February 18, 2020

SG

Sukh Grewal

02/17/20

5 out of 5

Electra was amazing and helped me solve…

Electra was amazing and helped me solve an issue and put my mind at ease. I wish I had someone working for me as great as her.

DM

Deborah Middleton

02/17/20

5 out of 5

Miguel was wonderful

Miguel was wonderful! He helped with updating my account's credit card and making a payment on our past due account. Thanks! Deb

KM

Kevin Mattli

02/17/20

5 out of 5

On Friday

On Friday, February 14, I was assisted by Nathaniel Heredia. He helped me to log on properly ( after much failure on my part ) using much patience, and walking me through step by step. I appreciate his help very much and know that, if needed in the future, I will be given the same professionalism that Nathaniel exhibited by him and the rest of the Help Desk staff! Thank you! Kevin Mattli Century 21 Olympian

A

Angela

02/17/20

5 out of 5

Scott was a big help in posting my job

Scott was a big help in posting my job. He was able to help me navigate the system and gave great suggestions. Very helpful and friendly. Thanks.

D

Dinesh

02/17/20

5 out of 5

Easy service with William H

WIlliam H. helped me cancel my account the day of the renewal and fulfilled a refund seamlessly with no issues. He was easy and helpful to speak with.

DP

Daniele Presto

02/17/20

5 out of 5

Miguel was great!

Miguel was great! He made what I thought would be a headache of a phone call (getting a refund) pleasant and quick!

AS

Audrey Schudy

02/17/20

5 out of 5

Recruiter In Need

I received hands on help from Johnny today and even though he couldn't give me what I asked for he offered a compromise which worked for both of us. I appreciated his help!

DP

Daniele Presto

02/17/20

5 out of 5

Miguel was great!

Miguel was great! He made what I thought would be a headache of a phone call (getting a refund) pleasant and quick!

SG

Sukh Grewal

02/17/20

5 out of 5

Electra was amazing and helped me solve…

Electra was amazing and helped me solve an issue and put my mind at ease. I wish I had someone working for me as great as her.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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