spotsaas-logo
Get Listed

9.8

Spot Score

ZipRecruiter - Applicant Tracking System

ZipRecruiter Reviews in July 2025: User Ratings, Pros & Cons

Find your dream job with ZipRecruiter.

4.6

Add to compare

ZipRecruiter offers custom pricing plan

Request a Quote

ZipRecruiter Reviews & Ratings

4.6

Excellent

Based on 10388 ratings & 10040 reviews

Rating Distribution

Excellent

(10040)

Very Good

(0)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review

ZipRecruiter has garnered an impressive reputation for its exceptional customer service, with reviewers praising the knowledgeable and helpful support staff. From Kris to CJ, Jay, and other representatives, users consistently highlight the quick and professional assistance received across various interactions. The prompt resolution of billing concerns and ...Read more

ZipRecruiter pros and cons

  • Efficient and friendly customer service with quick issue resolution.

  • Helpful assistance in navigating the website and resolving account-related concerns.

  • Knowledgeable and patient customer support agents.

  • Limited mention of the platform's features and functionalities in the reviews.

  • Some users encountered billing-related issues that required assistance to resolve.

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 3991-4000 out of 10040

KF

Kay Ferris

02/19/20

5 out of 5

Johnny showed me how to look at our…

Johnny showed me how to look at our posting with a fresh set of eyes.. He gave honest input, based upon ZipRecruiter's own research from clients and applicants. Helped me better manage my account and how to improve our posting to get more candidates. Thanks!

B

Brooklynn

02/19/20

5 out of 5

So helpful!

Johnny helped me figure out how to email myself the list of candidates. He was extremely helpful and I would choose to work with him for any zip recruiter interactions in the future.

EP

Eric Pedersen

02/18/20

5 out of 5

Miguel did a great job helping me with…

Miguel did a great job helping me with my login issue. I had tried to resolve the issue a couple times via IM with support... but wasn't able to get the help I needed. I worked with Miguel and felt he actually understood what my issue was. He stayed calm (I wasn't), and eventually solved the issue. He also re-activated my account and helped me re-post a job posting. He was great!

JC

Jaime Casas

02/18/20

5 out of 5

Chantel S was a great help- very nice…

Chantel S was a great help- very nice and courteous

JC

J Chan

02/18/20

5 out of 5

William H did a great job on helping me…

William H did a great job on helping me with the invite to apply feature, as well as discussing candidate status!

MT

Mel Treuth

02/18/20

5 out of 5

I had the pleasure of being assisted by…

I had the pleasure of being assisted by Miquel who was wonderful! He helped with logins/passwords and obtaining account information. He was extremely helpful! Thanks so much!

TF

Thomas F

02/18/20

5 out of 5

Scott was extremely helpful in helping…

Scott was extremely helpful in helping me set up and post our ad on ZipRecruiter.

MM

Mercedez Mondragon

02/18/20

5 out of 5

Scott is AWESOME!

Scott is awesome, he was able to get all my questions answered and got my account all set up.

PG

Phil Goodman

02/18/20

5 out of 5

thank very much

scott a was a great help to me

K

Kim

02/18/20

5 out of 5

He did not know the answer of the top…

He did not know the answer of the top of his head and found the answer and guided me to where to go for my question. He was very friendly as well.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Connecting Smart Buyers with Leading Sellers

Find the perfect software for your needs or showcase your product to 250,000+ buyers. SpotSaaS makes it easy for everyone to succeed