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9.8

Spot Score

ZipRecruiter - Applicant Tracking System

ZipRecruiter Reviews in June 2025: User Ratings, Pros & Cons

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4.6

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ZipRecruiter Reviews & Ratings

4.6

Excellent

Based on 10388 ratings & 10040 reviews

Rating Distribution

Excellent

(10040)

Very Good

(0)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review

ZipRecruiter has garnered an impressive reputation for its exceptional customer service, with reviewers praising the knowledgeable and helpful support staff. From Kris to CJ, Jay, and other representatives, users consistently highlight the quick and professional assistance received across various interactions. The prompt resolution of billing concerns and ...Read more

ZipRecruiter pros and cons

  • Efficient and friendly customer service with quick issue resolution.

  • Helpful assistance in navigating the website and resolving account-related concerns.

  • Knowledgeable and patient customer support agents.

  • Limited mention of the platform's features and functionalities in the reviews.

  • Some users encountered billing-related issues that required assistance to resolve.

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Showing 391-400 out of 10040

DP

David Perry

02/25/24

5 out of 5

Miguel was very helpful in assisting me…

Miguel was very helpful in assisting me close a job.

JL

Jason Lyons

02/25/24

5 out of 5

Miguel did a great job helping me make…

Miguel did a great job helping me make account changes today and helped me share jobs.

SS

Sly Sylvester

02/22/24

5 out of 5

Laura and Miguel were so helpful

Laura and Miguel were so helpful. It was a very simple process for them and I must say it was a very great experience... :)

LG

Laura G

02/22/24

5 out of 5

Miguel was very helpful

Miguel was very helpful. He helped me repost my job and showed me how to add screening questions. Very efficient, polite and knowledgeable.

CP

Carly Pedelty

02/22/24

5 out of 5

Thank you Miguel!

Miguel was super great to work with and very helpful with the issue I experienced with ZipRecruiter! Thank you, Miguel!

TN

Travis Norton

02/22/24

5 out of 5

Miguel at Zip recruiter was very…

Miguel at Zip recruiter was very helpful in helping me navigate the employer site as well as adding key information to help get the candidates we desire.

BH

Bo Hilliard

02/21/24

5 out of 5

Miguel was helpful and efficient in…

Miguel was helpful and efficient in helping me navigate my dashboard-

C

Chase

02/21/24

5 out of 5

Miguel helped me log in

Miguel helped me log in

VH

Virginia Hanson

02/20/24

5 out of 5

Miguel helped me today very helpful

Miguel helped me today very helpful, helped me navigate in finding a job that i archive by mistake, also help and showed me how to set up and us ethe Resume data base feature

RA

Rita April

02/20/24

5 out of 5

Migule was great helped me out on…

Migule was great helped me out on posting ad Great service Amazing

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].