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9.8

Spot Score

ZipRecruiter - Applicant Tracking System

ZipRecruiter Reviews in June 2026: User Ratings, Pros & Cons

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4.6

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ZipRecruiter Reviews & Ratings

4.6

Excellent

Based on 10388 ratings & 10040 reviews

Rating Distribution

Excellent

(10040)

Very Good

(0)

Good

(0)

Poor

(0)

Terible

(0)

Spotsaas Editor’s POV

ZipRecruiter has garnered an impressive reputation for its exceptional customer service, with reviewers praising the knowledgeable and helpful support staff. From Kris to CJ, Jay, and other representatives, users consistently highlight the quick and professional assistance received across various interactions. The prompt resolution of billing concerns and ...Read more

ZipRecruiter pros and cons

  • Efficient and friendly customer service with quick issue resolution.

  • Helpful assistance in navigating the website and resolving account-related concerns.

  • Knowledgeable and patient customer support agents.

  • Limited mention of the platform's features and functionalities in the reviews.

  • Some users encountered billing-related issues that required assistance to resolve.

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Showing 31-40 out of 10040

MS

Mike Stan

11/11/24

5 out of 5

Kris was polite and helpful.

Kris was polite and helpful. Resume database. Edit the job.

DB

David Brimble

11/11/24

5 out of 5

Kris helped make changes to my listing

Kris helped make changes to my listing

KC

Kelly Chau

11/11/24

5 out of 5

Kaylin was helpful!

Kaylin was patience and helpful.

QD

Quick Digital Print

11/10/24

5 out of 5

kris was extremely helpful in closing…

kris was extremely helpful in closing all the job posts and cancelling them.

BB

Brian B

11/09/24

5 out of 5

Employees in less than a day

I run a small business with a skeleton crew. One of our employees quit last minute. Ziprecruiter was an incredibly helpful service that got us new candidates in less than a few hours. I hired 2 people from this site, and have the contact information for another 30+ people who were interested in the job. Every single employee at ziprecruiter was very kind and extremely helpful. I highly recommend using this site for employ(ee/ment) needs.

A

Abdeddaim

11/08/24

5 out of 5

Excellent!

Excellent!! I live in North Africa, specifically in Morocco, can I apply for these jobs?

MO

ms. o. wilson

11/06/24

5 out of 5

kristal- job assistance

The assistance I received today from customer service was totally awesome and helpful. Kristal was very patient and helpful. Thank you.

G

Garrett

11/05/24

5 out of 5

Billing Questions

KRIS, Was super helpful with our billing questions. Would recommend Zip Recruiter to others.

KS

Kathy Sharp

11/05/24

5 out of 5

Krystal- Helped with billing

Krystal was such a great help and so very friendly!! So thankful for people like Krystal!!!

CE

Candace E. Rader

11/05/24

5 out of 5

Kris helped me with screening questions…

Kris helped me with screening questions today. She was very helpful and professional.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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