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9.8

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ZipRecruiter - Applicant Tracking System

ZipRecruiter Reviews in June 2025: User Ratings, Pros & Cons

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4.6

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ZipRecruiter Reviews & Ratings

4.6

Excellent

Based on 10388 ratings & 10040 reviews

Rating Distribution

Excellent

(10040)

Very Good

(0)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review

ZipRecruiter has garnered an impressive reputation for its exceptional customer service, with reviewers praising the knowledgeable and helpful support staff. From Kris to CJ, Jay, and other representatives, users consistently highlight the quick and professional assistance received across various interactions. The prompt resolution of billing concerns and ...Read more

ZipRecruiter pros and cons

  • Efficient and friendly customer service with quick issue resolution.

  • Helpful assistance in navigating the website and resolving account-related concerns.

  • Knowledgeable and patient customer support agents.

  • Limited mention of the platform's features and functionalities in the reviews.

  • Some users encountered billing-related issues that required assistance to resolve.

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Showing 3921-3930 out of 10040

JA

Jim and Jo Ann

03/06/20

5 out of 5

Review for Kolten

When we called customer support, we were connected with Kolten. He was extremely helpful especially since we're older and somewhat computer illiterate. Initially we were calling for help in inviting job candidates to apply. But we had so many other questions as we were on the phone with him, he made sure we could navigate your site and understood the various features. Thank you for having such a valuable employee for us to contact.

C

CET

03/06/20

5 out of 5

Miguel was great in helping me get…

Miguel was great in helping me get logged in to our account after the current account holder left our company. Thank you for the great customer service!

CK

clint kasza

03/05/20

5 out of 5

Miguel was very helpful in figuring out…

Miguel was very helpful in figuring out my free trial, and taking notes about candidates.

LL

Larry Lerman

03/05/20

5 out of 5

Scott was awesomely helpful today !!

Date of experience: March 06, 2020

J

jennifer

03/05/20

5 out of 5

Great job by Miguel...thank you for the…

Great job by Miguel...thank you for the login help.

SN

Simon Nazir

03/05/20

5 out of 5

Miguel helped me with cancelling…

Miguel helped me with cancelling auto-renewal. He did not have an answer for me but he got an answer for me after putting me on a very brief hold.

M

Millpers

03/05/20

5 out of 5

Scott was very helpful

Scott was very helpful in helping me to navigate better ways to attract quality candidates.

CW

Claudia W

03/05/20

5 out of 5

Electra was extremely helpful

Electra was extremely helpful. She explained every single detail of my subscription,how to get the most out of it and the best way to attract the best candidates. She was by far, the best Rep I have ever spoken to . Thank you so much Electra for making my job so much easier.

LK

Linda Keny

03/05/20

5 out of 5

Nicole was excellent to work with and…

Nicole was excellent to work with and extremely helpful and professional.

GG

GRETA GUIGLEY

03/05/20

5 out of 5

Scott is patient

Scott is patient, kind ,and friendly. I had a few questions about my account and I needed to close out my account. He was great. He answered all my questions and had a wonderful attitude. A pleasure to work with!!!!! Thank you Scott!!!!!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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