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9.8

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ZipRecruiter - Applicant Tracking System

ZipRecruiter Reviews in June 2025: User Ratings, Pros & Cons

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4.6

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ZipRecruiter Reviews & Ratings

4.6

Excellent

Based on 10388 ratings & 10040 reviews

Rating Distribution

Excellent

(10040)

Very Good

(0)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review

ZipRecruiter has garnered an impressive reputation for its exceptional customer service, with reviewers praising the knowledgeable and helpful support staff. From Kris to CJ, Jay, and other representatives, users consistently highlight the quick and professional assistance received across various interactions. The prompt resolution of billing concerns and ...Read more

ZipRecruiter pros and cons

  • Efficient and friendly customer service with quick issue resolution.

  • Helpful assistance in navigating the website and resolving account-related concerns.

  • Knowledgeable and patient customer support agents.

  • Limited mention of the platform's features and functionalities in the reviews.

  • Some users encountered billing-related issues that required assistance to resolve.

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Showing 3911-3920 out of 10040

SH

Senior Helpers

03/08/20

5 out of 5

Pleased with the Customer Service Rep who helped me out

Johnny did a great job by answering all my questions. He was was very patient and kind.

EC

Esther Castaneda

03/08/20

5 out of 5

Miguel helped us closing jobs and had…

Miguel helped us closing jobs and had awesome customer service

D

Deepa

03/08/20

5 out of 5

Miguel helped me edit my posting for…

Miguel helped me edit my posting for increased traction and also provided me with a few additional suggestions. Pleasant conversation.

JM

Julie Meinert

03/08/20

5 out of 5

Electra

Electra - Was great very patient and friendly She walked me through every step of the way- Keep up the good work Electra.- Very Knowledgeable as well

BB

Brandon Becenti

03/08/20

5 out of 5

Helped out a lot and made sure I got my…

Helped out a lot and made sure I got my job posted to candidates

JD

Jon Duda

03/08/20

5 out of 5

johnny helped me with finding potential…

johnny helped me with finding potential resumes, invites, and editing my page with keywords to help me find my next employee.

SL

Student Leadership Network

03/08/20

5 out of 5

Thank you Johnny!

Johnny, your representative was extremely helpful and knowledgeable about my questions and concerns. He assisted me on how to close the job posts in order to add new ones. He answered my questions regarding the optimizing triangle which required me to remove the email address and add the compensation range. Last but not least, he assisted me on how to get access to the invoice.

EA

Erica Andert

03/07/20

5 out of 5

Scott was very helpful and walked me…

Scott was very helpful and walked me though the whole process. I appreciate his kindness and willingness to help.

MG

Mike Gonzales

03/06/20

5 out of 5

Miguel logging in..

Miguel logging in... and bookmarking my new account on my iPhone.

M

M.Mccafferty

03/06/20

5 out of 5

Miguel was great

Miguel was great, personable, and to the point!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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