9.8
Spot Score
ZipRecruiter Reviews in June 2026: User Ratings, Pros & Cons
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ZipRecruiter Reviews & Ratings
Spotsaas Editor’s POV
ZipRecruiter has garnered an impressive reputation for its exceptional customer service, with reviewers praising the knowledgeable and helpful support staff. From Kris to CJ, Jay, and other representatives, users consistently highlight the quick and professional assistance received across various interactions. The prompt resolution of billing concerns and ...Read more
ZipRecruiter pros and cons
Efficient and friendly customer service with quick issue resolution.
Helpful assistance in navigating the website and resolving account-related concerns.
Knowledgeable and patient customer support agents.
Limited mention of the platform's features and functionalities in the reviews.
Some users encountered billing-related issues that required assistance to resolve.
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Showing 381-390 out of 10040
KC
Katherine Clark
03/05/24
Krystal - Free Trial Details
Very helpful. Excellent customer service.
KE
Kabara Erick- CareFix Staffing
03/03/24
Kristal-Resume Database Assistance
I had the pleasure of speaking with Kristal from Zip Recruiter's customer care, and I am compelled to express my utmost appreciation for her exceptional assistance with the resume database. Kristal demonstrated an impressive level of knowledge, effortlessly understanding my inquiries and efficiently guiding me through the intricacies of the system. Her professionalism was truly commendable, as she patiently addressed my questions with a deep understanding of the platform. What set Kristal ...
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AA
April Avila
03/03/24
Miguel was very easy going to speak…
Miguel was very easy going to speak with and helped to break down the process easily.
CG
COREY GOLDMAN
02/29/24
Hospitality
Kristal was outright AMAZING. Her calmness and sweet demeanor made my day. A TRUE PROFESSIONAL!!!!!!!!!
W
Walt
02/28/24
Krystal
Krystal helped with email updates
SA
Steven Areia
02/28/24
MIGUEL was top notch customer service
MIGUEL was top notch customer service
MD
Marcos Duran
02/27/24
Miguel made it easy to access the ZipRecruiter website
Miguel made it easy to get my access to the ZipRecruiter Business website. He helped me update my name and email address. I really appreciate his help!
GT
Glenn Taylor
02/26/24
Miguel is great.
Date of experience: February 27, 2024
CV
cindy vazquez
02/26/24
Posting on LikedIn
Miguel was able to show me a couple ways to post, our job on different sites for marketing purposes.
BR
Blaz Rasul
02/26/24
Serenity B was nicest and kindest and…
Serenity B was nicest and kindest and she navigated me as first time customer with zip recruiter. She gave real great impression of the company and I now want to work them.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].