9.8
Spot Score
ZipRecruiter Reviews in June 2026: User Ratings, Pros & Cons
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ZipRecruiter Reviews & Ratings
Spotsaas Editor’s POV
ZipRecruiter has garnered an impressive reputation for its exceptional customer service, with reviewers praising the knowledgeable and helpful support staff. From Kris to CJ, Jay, and other representatives, users consistently highlight the quick and professional assistance received across various interactions. The prompt resolution of billing concerns and ...Read more
ZipRecruiter pros and cons
Efficient and friendly customer service with quick issue resolution.
Helpful assistance in navigating the website and resolving account-related concerns.
Knowledgeable and patient customer support agents.
Limited mention of the platform's features and functionalities in the reviews.
Some users encountered billing-related issues that required assistance to resolve.
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Showing 351-360 out of 10040
HL
Heather Lipman
04/02/24
Such a pleasant interaction with…Maribelle
Such a pleasant interaction with Maribelle - she helped me add resume database service and get me in touch with my account manager
ST
Scott Tam
04/02/24
Krystal-Free Trial Tutorial
Kystal was super friendly and kind. She was patient and listened to my concerns. It's stressful for me as I'm using ZipRecruiter for the first time. Krystal gave wonderful tips, and help me understand how this process works. Thank you, Krystal! Much appreciated.
FV
Faranak Vossoughi
04/02/24
Miguel did a great job
Miguel did a great job, helping me reposting the job available in my clinic. He was courteous and answered all my questions.
DO
Diane Oberlitner
04/01/24
Kristal provided me great service.
Kristal provided me great service.
D
David
03/31/24
Miguel was very helpful in guiding me…
Miguel was very helpful in guiding me through the process. He was very proactive in showing me different ways to get candidates and provided me with pricing so I can be aware of what I will pay. Informative and very helpful. I would keep him!
TS
Terry Shipman
03/27/24
I wish Kristal answered our phones
Kristal was super helpful. She was quick and to the point, but took care of everything I asked her to do. I was on hold longer that she suspected I might be, because she kept checking back in with me to ensure that I was still on the line. She did great. Give her a big raise ;)
TC
Terrie Cooper
03/26/24
Krystal-Job overview
I wanted to take a moment to express my utmost appreciation for the exceptional assistance provided by Krystal during my recent job posting overview. Her dedication and expertise truly made a significant impact. Krystal went above and beyond to ensure that all my queries were addressed with patience, kindness, and attentiveness. Initially, I wasn't inclined to utilize the services again, but Krystal's outstanding support completely transformed my perspective. As a result, I've not only ...
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ST
Sam Tuttle
03/26/24
Kristal - helped with job boosting
Kristal answered my question quickly and accurately, then stayed on the phone while I made the necessary change to my account, to make sure the problem was solved. Then she explained that my new job posting was fully optimized. I didn't even ask for that bonus value-add.
FC
Faisal Chaudhry
03/26/24
Krystal -- She helped me with pricing…
Krystal -- She helped me with pricing details.
WW
Whitney Watts
03/26/24
Kristal - She was amazing!!
She was amazing!! Quick and easy! Very pleasant!
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].