9.8
Spot Score
ZipRecruiter Reviews in June 2026: User Ratings, Pros & Cons
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ZipRecruiter Reviews & Ratings
Spotsaas Editor’s POV
ZipRecruiter has garnered an impressive reputation for its exceptional customer service, with reviewers praising the knowledgeable and helpful support staff. From Kris to CJ, Jay, and other representatives, users consistently highlight the quick and professional assistance received across various interactions. The prompt resolution of billing concerns and ...Read more
ZipRecruiter pros and cons
Efficient and friendly customer service with quick issue resolution.
Helpful assistance in navigating the website and resolving account-related concerns.
Knowledgeable and patient customer support agents.
Limited mention of the platform's features and functionalities in the reviews.
Some users encountered billing-related issues that required assistance to resolve.
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Showing 341-350 out of 10040
KW
Kevin Wilson
04/08/24
Krystal - Billing Assistant
Krystal did a great job and was extremely helpful in refunding our account. Outstanding customer service.
CB
Clarence Bey
04/07/24
Kristal - Love Her - Very Patient - Duplicate Job
Love her help
JC
John Cannell MD
04/04/24
Marabell was just great
Marabell was just great. professional, courteous and kind. she solved my problem
JD
Jose Delgado
04/04/24
Miguel was extremely helpful today
Miguel was extremely helpful today. He assisted me in getting my hiring account active again and creating a new job posting.
AB
Andrew Bero
04/03/24
Cristal was amazing she help me and…
Cristal was amazing she help me and went through with me of about marketing my jobs posting through social media as well. she amazing :)
EW
Ellie Weiser
04/03/24
Miguel was super helpful -- he walked…
Miguel was super helpful -- he walked me through the process of being a new customer and I had many questions! As an HR recruiter who hasn't used ZIP before, he made the process seamless and gave me a good impression of ZIP :)
JK
Jeffrey Kesten
04/02/24
Very accommodating
Very accommodating, patient, friendly, and professional. All my concerns were effectively addressed
JM
Johnny Mastri
04/02/24
Thank you for a doing a great job assisting me Miguel!
Miguel did a great job answering my questions and assisted me in navigating my account.
BS
Barbara Sigler
04/02/24
I just called to check my subscription…
I just called to check my subscription and Maribel was very helpfull
S
Stout
04/02/24
Outstanding service by Miguel
Miguel was amazing during my call. I have used other job posting sites and was tired of the lack of qualified candidates. Miguel walked me through the entire site to ensure I knew how to best use my dollars to find candidate that matched my needs.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].