9.8
Spot Score
ZipRecruiter Reviews in June 2026: User Ratings, Pros & Cons
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ZipRecruiter Reviews & Ratings
Spotsaas Editor’s POV
ZipRecruiter has garnered an impressive reputation for its exceptional customer service, with reviewers praising the knowledgeable and helpful support staff. From Kris to CJ, Jay, and other representatives, users consistently highlight the quick and professional assistance received across various interactions. The prompt resolution of billing concerns and ...Read more
ZipRecruiter pros and cons
Efficient and friendly customer service with quick issue resolution.
Helpful assistance in navigating the website and resolving account-related concerns.
Knowledgeable and patient customer support agents.
Limited mention of the platform's features and functionalities in the reviews.
Some users encountered billing-related issues that required assistance to resolve.
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Showing 311-320 out of 10040
TC
Tabatha Chaney
04/29/24
Kristal
Seamlessly help me solved billing problem and gave me clear directions on how to close account.
K
Karl
04/26/24
Maribelle
I requested the opportunity to leave a review because I wanted to express my profound satisfaction with my ZipRecruiter support experience. She was very kind, patient and very knowledgeable. I emphasize patient. We were able to solve all my issues to my satisfaction.
R
RE
04/25/24
Kristal
Great help with an account login issue. I was immediately speaking to Kristal with no wait time and she was able to have the issue fixed within a few minutes.
DS
Daniyal Shah
04/24/24
Miguel was super helpful
Miguel was super helpful. Cleared all the misconceptions I had about the fields I was suggested to get into. In order to have the best CV’s and interview preparation I searched around and found many companies but what stood out the most was Graduate Financial Recruitment for all the preparation for the interviews and CV’s 😎
LK
Leah Kemp
04/24/24
Krystal - closed job
Krystal was very helpful and knows her stuff. Great customer service!
MR
marion rehm / brian Rehm owner
04/24/24
I spoke to Alyssa
I spoke to Alyssa, she helped me to: Access my account for the 1st time in a year. I had password and login issues. Also I had a credit that I needed help with. I worked in call center opertations and as a SW Eng. at HP, Nike and MBenz. She did a great job and I would sat ziprecruiter is lucky to have such a friendly and smart team member.
EH
Erica Holocker
04/22/24
Krystal platfrom navigation was very helpful!
Krystal was very helpful! She assisted with several things- updated our account. Reset jobs. Reset pay, Optimized the listings.
MC
Mallory Coston
04/22/24
Krystal-Billing issue
Krystal was great
CC
Chandra Collins
04/22/24
Krystal-job optimization
Krystal was so kind walking me through the platform and offering advice on how to make my advertisement better
VS
Vijay Singh
04/22/24
Kristal-
Kristal was absolutely wonderful explaining the job optimization and navigation, thank you much Kristal. VS
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].