9.8
Spot Score
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ZipRecruiter has garnered an impressive reputation for its exceptional customer service, with reviewers praising the knowledgeable and helpful support staff. From Kris to CJ, Jay, and other representatives, users consistently highlight the quick and professional assistance received across various interactions. The prompt resolution of billing concerns and ...Read more
Efficient and friendly customer service with quick issue resolution.
Helpful assistance in navigating the website and resolving account-related concerns.
Knowledgeable and patient customer support agents.
Limited mention of the platform's features and functionalities in the reviews.
Some users encountered billing-related issues that required assistance to resolve.
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Showing 311-320 out of 10040
TC
Tabatha Chaney
04/29/24
Kristal
Seamlessly help me solved billing problem and gave me clear directions on how to close account.
K
Karl
04/26/24
Maribelle
I requested the opportunity to leave a review because I wanted to express my profound satisfaction with my ZipRecruiter support experience. She was very kind, patient and very knowledgeable. I emphasize patient. We were able to solve all my issues to my satisfaction.
R
RE
04/25/24
Kristal
Great help with an account login issue. I was immediately speaking to Kristal with no wait time and she was able to have the issue fixed within a few minutes.
LK
Leah Kemp
04/24/24
Krystal - closed job
Krystal was very helpful and knows her stuff. Great customer service!
MR
marion rehm / brian Rehm owner
04/24/24
I spoke to Alyssa
I spoke to Alyssa, she helped me to: Access my account for the 1st time in a year. I had password and login issues. Also I had a credit that I needed help with. I worked in call center opertations and as a SW Eng. at HP, Nike and MBenz. She did a great job and I would sat ziprecruiter is lucky to have such a friendly and smart team member.
DS
Daniyal Shah
04/24/24
Miguel was super helpful
Miguel was super helpful. Cleared all the misconceptions I had about the fields I was suggested to get into. In order to have the best CV’s and interview preparation I searched around and found many companies but what stood out the most was Graduate Financial Recruitment for all the preparation for the interviews and CV’s 😎
JA
Jeff Agricola
04/22/24
Quick and easy
Quick and easy. Migel was great. Helped duplicate job
TJ
Tonya Jenkins
04/22/24
Miguel helped me with editing my job…
Miguel helped me with editing my job post and showing me how to share my post on external sources.
AS
Alison Siegel
04/22/24
Krystal-Plan Details
Krystal is the kind of person I want to work with all the time! I heard an ad on our local radio promoting a free 3-day trial. So I signed up and posted a couple jobs. We got 18 applicants, but none of them returned our calls. We discontinued the trail after three days, and then was issued a charge. Krystal was able to explain to me all of the trial programs and offer me a credit toward a future job ad or a refund. She helped me navigate the best SOP for using ZR for our next job placement. ...
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EH
Erica Holocker
04/22/24
Krystal platfrom navigation was very helpful!
Krystal was very helpful! She assisted with several things- updated our account. Reset jobs. Reset pay, Optimized the listings.
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