9.8
Spot Score
ZipRecruiter Reviews in June 2026: User Ratings, Pros & Cons
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ZipRecruiter Reviews & Ratings
Spotsaas Editor’s POV
ZipRecruiter has garnered an impressive reputation for its exceptional customer service, with reviewers praising the knowledgeable and helpful support staff. From Kris to CJ, Jay, and other representatives, users consistently highlight the quick and professional assistance received across various interactions. The prompt resolution of billing concerns and ...Read more
ZipRecruiter pros and cons
Efficient and friendly customer service with quick issue resolution.
Helpful assistance in navigating the website and resolving account-related concerns.
Knowledgeable and patient customer support agents.
Limited mention of the platform's features and functionalities in the reviews.
Some users encountered billing-related issues that required assistance to resolve.
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Showing 301-310 out of 10040
GS
Gregg Soifer, MD
05/03/24
Miguel helped close out a job and post…
Miguel helped close out a job and post a new job — very helpful and professional.
C
customer
05/02/24
migel great jog guided thru closing the acct
migel great job guiding thru closing the ad
JC
Justin Coker
05/02/24
Kris was wonderful and helped me post a…
Kris was wonderful and helped me post a job!
JP
jl perry
05/02/24
Krystal was wonderful and quick to help…
Krystal was wonderful and quick to help you
GG
Gabriela Gonzalez
05/02/24
Miguel was great
Miguel was great! He helped me over the phone to pay the invoice.
KD
Kelly Dylag
05/02/24
Miguel was GREAT!
Miguel was very helpful, informative and personable. I had 2 issues: help with applying our Tax Exempt Certificate to our account to withhold taxes, and help with closing our job right now. It took barely 10 minutes to do both issues. Miguel also gave me new information I did not have - like you are open and accept calls 24/7! And, how to repost a job when needed. Good to know!
I
ITM
05/01/24
crystal
crystal - billing
AO
Alix Olcott
04/30/24
Kristal - Billing help
Kristal explained what happened and provided a solution. Easy!
DO
Dr. Omran
04/30/24
Miguel helped with changing my e-mail…
Miguel helped with changing my e-mail and he also explained to me how to use the website to get the most of my ad. Thanks Miguel
JO
Johnny O
04/29/24
Kris was great help assisting me with…
Kris was great help assisting me with my candidate complaint. She was very knowledgeable and pointed to me to some great features to streamline my experience as an employer on ZipRecruiter.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].