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9.8

Spot Score

ZipRecruiter - Applicant Tracking System

ZipRecruiter Reviews in June 2026: User Ratings, Pros & Cons

Find your dream job with ZipRecruiter.

4.6

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ZipRecruiter Reviews & Ratings

4.6

Excellent

Based on 10388 ratings & 10040 reviews

Rating Distribution

Excellent

(10040)

Very Good

(0)

Good

(0)

Poor

(0)

Terible

(0)

Spotsaas Editor’s POV

ZipRecruiter has garnered an impressive reputation for its exceptional customer service, with reviewers praising the knowledgeable and helpful support staff. From Kris to CJ, Jay, and other representatives, users consistently highlight the quick and professional assistance received across various interactions. The prompt resolution of billing concerns and ...Read more

ZipRecruiter pros and cons

  • Efficient and friendly customer service with quick issue resolution.

  • Helpful assistance in navigating the website and resolving account-related concerns.

  • Knowledgeable and patient customer support agents.

  • Limited mention of the platform's features and functionalities in the reviews.

  • Some users encountered billing-related issues that required assistance to resolve.

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Showing 281-290 out of 10040

DK

David Krause

05/08/24

5 out of 5

Miguel was great

Miguel was great. Great customer service, very helpful with understanding the site.

A

Anonymous

05/08/24

5 out of 5

Miguel was amazing and very helpful

Miguel was amazing and very helpful. He answered all of my questions and made sure that I umderstood everything.

AG

Amy Gregory

05/08/24

5 out of 5

Miguel was The Best Most Imformative of…

Miguel was The Best Most Imformative of Any salesman I have ever worked with , He was So Very Patient , I Would Hire Him for my company in a Second , I thoroughly Enjoyed my experience with your employee Thank you

TO

Trecia O'Sullivan

05/07/24

5 out of 5

Kristal_Billing Inquiry

Excellent customer service! Kristal was very professional and understood my questions.

DP

Desirae Pandolfo

05/07/24

5 out of 5

Cyrstal, Plan detail

Plan detail and features.

MS

Mary Suneetha

05/07/24

5 out of 5

Miguel

Miguel - Very helpful with resume database views

NA

Nancy Alpers

05/06/24

5 out of 5

Fast service and pleasant person to…

Fast service and pleasant person to speak with.

JM

James McCarthy

05/06/24

5 out of 5

Kristal was very helpful and edited my…

Kristal was very helpful and edited my job with me over the phone. She was a great help!

DA

Dr. Aaron Howard

05/06/24

5 out of 5

Kris assist me with adding an user

Date of experience: May 06, 2024

AL

Andrew Liebowitz

05/06/24

5 out of 5

Kristal G was very helpful

She helped explain my experience as an employer with zip recruiter.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].