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9.8

Spot Score

ZipRecruiter - Applicant Tracking System

ZipRecruiter Reviews in June 2025: User Ratings, Pros & Cons

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4.6

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ZipRecruiter Reviews & Ratings

4.6

Excellent

Based on 10388 ratings & 10040 reviews

Rating Distribution

Excellent

(10040)

Very Good

(0)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review

ZipRecruiter has garnered an impressive reputation for its exceptional customer service, with reviewers praising the knowledgeable and helpful support staff. From Kris to CJ, Jay, and other representatives, users consistently highlight the quick and professional assistance received across various interactions. The prompt resolution of billing concerns and ...Read more

ZipRecruiter pros and cons

  • Efficient and friendly customer service with quick issue resolution.

  • Helpful assistance in navigating the website and resolving account-related concerns.

  • Knowledgeable and patient customer support agents.

  • Limited mention of the platform's features and functionalities in the reviews.

  • Some users encountered billing-related issues that required assistance to resolve.

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Showing 281-290 out of 10040

DK

David Krause

05/08/24

5 out of 5

Miguel was great

Miguel was great. Great customer service, very helpful with understanding the site.

BT

Brian Titkine

05/08/24

5 out of 5

kristal

kristal was a big help today . she did explain everything i needed to know ,very nice , good communicationv skills

CW

Cleve W

05/08/24

5 out of 5

Lauren H was awesome

Lauren H was awesome ! She answers all my questions and was super friendly. Her custom service was superb. I have used other competitors like indeed and this is the reason why would want to continue with zip recruiter

MS

Mary Suneetha

05/07/24

5 out of 5

Miguel

Miguel - Very helpful with resume database views

TO

Trecia O'Sullivan

05/07/24

5 out of 5

Kristal_Billing Inquiry

Excellent customer service! Kristal was very professional and understood my questions.

DP

Desirae Pandolfo

05/07/24

5 out of 5

Cyrstal, Plan detail

Plan detail and features.

NA

Nancy Alpers

05/06/24

5 out of 5

Fast service and pleasant person to…

Fast service and pleasant person to speak with.

JM

James McCarthy

05/06/24

5 out of 5

Kristal was very helpful and edited my…

Kristal was very helpful and edited my job with me over the phone. She was a great help!

K

Kelly

05/06/24

5 out of 5

Krystal-Free Trial Tutorial

Krystal was very kind and patient and helped me close a job that I opened by mistake so that I could activate the one I wanted to go live. She also helped me with the trial and showed me how to use Zip recruiter.

VB

Vetu Boca

05/06/24

5 out of 5

Miguel was very helpful with closing…

Miguel was very helpful with closing out old job posts and posting new ones.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].