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9.8

Spot Score

ZipRecruiter - Applicant Tracking System

ZipRecruiter Reviews in June 2026: User Ratings, Pros & Cons

Find your dream job with ZipRecruiter.

4.6

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ZipRecruiter Reviews & Ratings

4.6

Excellent

Based on 10388 ratings & 10040 reviews

Rating Distribution

Excellent

(10040)

Very Good

(0)

Good

(0)

Poor

(0)

Terible

(0)

Spotsaas Editor’s POV

ZipRecruiter has garnered an impressive reputation for its exceptional customer service, with reviewers praising the knowledgeable and helpful support staff. From Kris to CJ, Jay, and other representatives, users consistently highlight the quick and professional assistance received across various interactions. The prompt resolution of billing concerns and ...Read more

ZipRecruiter pros and cons

  • Efficient and friendly customer service with quick issue resolution.

  • Helpful assistance in navigating the website and resolving account-related concerns.

  • Knowledgeable and patient customer support agents.

  • Limited mention of the platform's features and functionalities in the reviews.

  • Some users encountered billing-related issues that required assistance to resolve.

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Showing 261-270 out of 10040

AA

Angela Ashcraft

05/17/24

5 out of 5

Miguel was so helpful today

Miguel was so helpful today! I called and was transferred to him very quickly. In less than five minutes he was able to solve the login issues we were having. Excellent customer service skills!

NZ

Nirit Zivan

05/17/24

5 out of 5

Miguel

Miguel Editing a job post, hiring company - Helpful, knowledgeable, polite.

MC

Mark Connett

05/16/24

5 out of 5

Kris was very helpful with adding a user

Date of experience: May 16, 2024

JW

Jill Wojcik

05/16/24

5 out of 5

Miguel provided outstanding assistance…

Miguel provided outstanding assistance to me! Helped with a large hiring project we are working on and patiently walked me through the site and all that would assist us specifically. Made our day better! Thank you!

BG

Brandon Gomez

05/16/24

5 out of 5

Krystal

Krytsal was a pleasure to speak with. She was very quick to answer all my questions.

JF

Jennifer Finnemore

05/15/24

5 out of 5

Miguel was very helpful in setting our…

Miguel was very helpful in setting our new posting up.

RJ

Reynold Jones

05/15/24

5 out of 5

Krystal-resume database and email help

Krystal answered questions on the email and the resume database. Thanks!

NM

Nick Manguso

05/15/24

5 out of 5

Krystal-billing inquiry

Krystal was very helpful and pleasure to work with

JC

Joseph Cochario

05/15/24

5 out of 5

Miguel was extremely helpful and…

Miguel was extremely helpful and professional in assisting me with editing the company name and updating the phone number

HP

Hugh Perera

05/14/24

5 out of 5

Crystal - resume database

Great help! Thank you.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].